Call Center Representative Jobs in Mesilla, NM
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Las Cruces, NM (3 miles from Mesilla, NM)
- 4 days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 4 days ago
Req ID: 314120 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
Call Center Representative (03-03)
- San Miguel, NM (8 miles from Mesilla, NM)
- 6 days ago
- San Miguel, NM (8 miles from Mesilla, NM)
- 6 days ago
Consistent in attendance and stable work history Proven ability to provide customer service Detail oriented Previous customer service or call center experience is preferred....
BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM (3 miles from Mesilla, NM)
- 10 days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 10 days ago
LOCATION: Las Cruces, NM POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer...
CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM (3 miles from Mesilla, NM)
- 18 days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 18 days ago
LOCATION: Las Cruces, NM POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound...
Call Center Customer Service Supervisor
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
REQUIRED QUALIFICATIONS Minimum of 3-years of total call center experience or 1-year of call center management experience Associate's degree or equivalent combination of education and relevant work...
Call Center Representative Job Openings (Full-Time & Part-Time)
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
POSITION OVERVIEW: CALL CENTER REPRESENTATIVE JOB OPENINGS We are looking for call center reqpresentatives to support inbound and outbound customer service and sales projects for a wide variety of clients...
Entry-Level Call Center Agent (Full-Time)
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
POSITION OVERVIEW: ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of...
Bilingual Call Center Representative (Fluent in Spanish & English)
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
POSITION OVERVIEW: BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and...
Call Center Agent (Hiring Immediately)
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
POSITION OVERVIEW: CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients....
A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred....
Las Cruces Open Interviews Call Center Representative Hiring Immediately
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
--------------: - POSITION RESPONSIBILITIES: WHAT IS A CALL CENTER REPRESENTATIVE?...
Entry-Level Contact Center Agent (Full-Time)
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of...
OPEN INTERVIEWS Call Center Representative Openings
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
------------- POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE?...
Las Cruces Contact Center Representative (Full-Time)
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 30+ days ago
POSITION OVERVIEW: CONTACT CENTER REPRESENTATIVE (FULL-TIME) We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of...
Bilingual Call Center Representative
- Las Cruces, NM (3 miles from Mesilla, NM)
- 45+ days ago
- Las Cruces, NM (3 miles from Mesilla, NM)
- 45+ days ago
We're hiring Bilingual Call Center Representatives to support inbound customer service, help desk, and back-office processing for both commercial clients and public sector programs....
Demographic Data for Mesilla, NM
Moving to Mesilla, NM? Find some basic demographic data about Mesilla, NM below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Mesilla, NM
Highest Education Level
Call Center Representatives in Mesilla, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Written Communication
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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