Call Center Representative Jobs in Piscataway, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative [17603]
- New Brunswick, NJ (4 miles from Piscataway, NJ)
- 2 days ago
- New Brunswick, NJ (4 miles from Piscataway, NJ)
- 2 days ago
Call Center Representative Job Location: New Brunswick, NJ - Hybrid (Must reside in NJ) Eligibility/Clearance: Must be authorized to work in the US Shifts: One position for the 8:30 AM - 5:00 PM shift...
Sales Call Center Agent - Customer Facing
- Roseland, NJ (20 miles from Piscataway, NJ)
- 4 days ago
- Roseland, NJ (20 miles from Piscataway, NJ)
- 4 days ago
Company Summary Non-Negotiable Base Pay: $20.50/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! This role is...
Child Support Call Center Agent
- Florham Park, NJ (15 miles from Piscataway, NJ)
- 5 days ago
- Florham Park, NJ (15 miles from Piscataway, NJ)
- 5 days ago
Job Order Number: DE9870654 Job Title: Child Support Call Center Agent Company: Conduent Location: Florham Park, NJ Salary: Education: Less Than High School Experience: None Hours: Duration: Full...
Remote Work- Newark, NJ (19 miles from Piscataway, NJ)
- 7 days ago
- Newark, NJ (19 miles from Piscataway, NJ)
- 7 days ago
WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our communities so they can fully thrive. Careers with WSFS...
Talent Support Specialist (Call Center Rep)- (Bilingual Preferred)
- Iselin, NJ (7 miles from Piscataway, NJ)
- 8 days ago
- Iselin, NJ (7 miles from Piscataway, NJ)
- 8 days ago
About Allwork: AllWork is a leading freelancer management and payments platform. We specialize in efficiently managing and paying various types of freelancers for businesses, including hourly,...
Customer Care Call Center Representative
- Bridgewater, NJ (8 miles from Piscataway, NJ)
- 8 days ago
- Bridgewater, NJ (8 miles from Piscataway, NJ)
- 8 days ago
Customer Care Call Center Representative Location: Bridgewater, NJ Type of Position: Full Time until 12/31 with possible extension Schedule: Hybrid / In office Tuesday, Wednesday & Thursday Hours: 8...
Remote Call Center Representative
- Middlesex, NJ (2 miles from Piscataway, NJ)
- 8 days ago
- Middlesex, NJ (2 miles from Piscataway, NJ)
- 8 days ago
Overview: We are seeking a dedicated and bilingual (English/Spanish) Call Center Representative to join our remote team....
Remote Work- Basking Ridge, NJ (10 miles from Piscataway, NJ)
- 10 days ago
- Basking Ridge, NJ (10 miles from Piscataway, NJ)
- 10 days ago
Requirements: Minimum of two years of experience in a customer service capacity, high volume call center experience strongly preferred. Prior banking experience is preferred....
Remote Work- Roseland, NJ (20 miles from Piscataway, NJ)
- 14 days ago
- Roseland, NJ (20 miles from Piscataway, NJ)
- 14 days ago
Company Summary Non-Negotiable Base Pay: $20.50/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! This role is...
Contact Center Representative, Branchburg, NJ
- Branchburg, NJ (14 miles from Piscataway, NJ)
- 18 days ago
- Branchburg, NJ (14 miles from Piscataway, NJ)
- 18 days ago
Financial Resources FCU has been designated one of the Best Places to Work in NJ since 2022! At FRFCU, we are "putting people first" and that starts with our employees! Come see why our team...
Retention Call Center Agent - Customer Facing
- Roseland, NJ (20 miles from Piscataway, NJ)
- 19 days ago
- Roseland, NJ (20 miles from Piscataway, NJ)
- 19 days ago
Company Summary Non-Negotiable Base Pay: $20.50/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! This role is...
Job Summary: The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product & Service challenges presented by internal and external customers, including members,...
- Parsippany, NJ (21 miles from Piscataway, NJ)
- 20 days ago
- Parsippany, NJ (21 miles from Piscataway, NJ)
- 20 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Child Support Call Center Agent
- Hightstown, NJ (21 miles from Piscataway, NJ)
- 22 days ago
- Hightstown, NJ (21 miles from Piscataway, NJ)
- 22 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Technical Call Center Specialist
- Jersey City, NJ (23 miles from Piscataway, NJ)
- 24 days ago
- Jersey City, NJ (23 miles from Piscataway, NJ)
- 24 days ago
Our Company Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a...
Demographic Data for Piscataway, NJ
Moving to Piscataway, NJ? Find some basic demographic data about Piscataway, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Piscataway, NJ
Highest Education Level
Call Center Representatives in Piscataway, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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