Call Center Representative Jobs in Marlton, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Support Specialist, Employee Health & Benefits
- Mount Laurel, NJ (7 miles from Marlton, NJ)
- 1 day ago
- Mount Laurel, NJ (7 miles from Marlton, NJ)
- 1 day ago
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance...
ULINE- Call Center Representative
- Churchville, PA (23 miles from Marlton, NJ)
- 2 days ago
- Churchville, PA (23 miles from Marlton, NJ)
- 2 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Calls Top Large Employer...
Call Center Specialist - Work From Home
- Burlington, NJ (15 miles from Marlton, NJ)
- 3 days ago
- Burlington, NJ (15 miles from Marlton, NJ)
- 3 days ago
FT Call Center Specialist - Work From Home [Customer Service / Remote] - Anywhere in U.S. / $21.91 per hour / Medical, dental & vision / 401K / PTO / Multiple positions available - As a Call...
Remote Work- Bensalem, PA (17 miles from Marlton, NJ)
- 11 days ago
- Bensalem, PA (17 miles from Marlton, NJ)
- 11 days ago
Principal Mission Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in...
- Philadelphia, PA (15 miles from Marlton, NJ)
- 11 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 11 days ago
Call Center Representative The Call Center Representatives in our Telephone Call Center is responsible to handle incoming calls via our ACD system and to ensure that the calls are handled per the rules...
- Philadelphia, PA (15 miles from Marlton, NJ)
- 12 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 12 days ago
Call Center AgentJob Type: Full-timeLocation: [Please specify location]Salary: $26 to $27 per hourJob Overview:Reliance Production Optimization is seeking a dedicated and enthusiastic Call Center...
Lead Nurture Specialist (Call Center)
- Philadelphia, PA (15 miles from Marlton, NJ)
- 12 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 12 days ago
Role Overview: The Lead Nurture Specialist supports enrollment activities by contacting prospective students and families interested in our full-time virtual schools. The role involves building...
Client Relations Specialist (Legal)
- Philadelphia, PA (15 miles from Marlton, NJ)
- 14 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 14 days ago
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
Legal Client Relations Specialist
- Philadelphia, PA (15 miles from Marlton, NJ)
- 16 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 16 days ago
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
- Philadelphia, PA (15 miles from Marlton, NJ)
- 22 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 22 days ago
Call Center Agent PeopleShare Philadelphia, PA, US 4d ago Now Hiring: Call Center Agent in Philadelphia! Kick-start your career with PeopleShare! We're looking for energetic and detail-oriented...
Live Chat and Call Center Representative Remote
- Philadelphia, PA (15 miles from Marlton, NJ)
- 30+ days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 30+ days ago
At Audacyinc, we are looking for a motivated and customer-focused individual to join our team as a Live Chat and Call Center Representative Remote....
Remote Work- Camden, NJ (12 miles from Marlton, NJ)
- 30+ days ago
- Camden, NJ (12 miles from Marlton, NJ)
- 30+ days ago
taking, etc.) ; call center experience preferred; 2 years clinical food service experience Education Requirements Scheduled Days / Hours: Various...
Client Support Specialist / Radiology / PACS DICOM
- Ardmore, PA (23 miles from Marlton, NJ)
- 30+ days ago
- Ardmore, PA (23 miles from Marlton, NJ)
- 30+ days ago
A SaaS company based in Ardmore, PA is looking for someone to join their customer success team. In this role, youll work client post-sale to ensure product delivery and continuous support. Theyre...
Call Center / Customer Service Representative
- Philadelphia, PA (15 miles from Marlton, NJ)
- 60+ days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 60+ days ago
Call Center/Customer Service Position - PAY RATE $19/HR ***Must be willing to take a typing and phone etiquette test - will be required *** Job Description: Call Center Representative will be assisting...
- Glenside, PA (22 miles from Marlton, NJ)
- 60+ days ago
- Glenside, PA (22 miles from Marlton, NJ)
- 60+ days ago
Call Center Customer Service Agents wanted - Great Automotive Industry Career Opportunity! We are a successful family owned automotive group located in Glenside, PA, looking for dynamic,...
Demographic Data for Marlton, NJ
Moving to Marlton, NJ? Find some basic demographic data about Marlton, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Marlton, NJ
Highest Education Level
Call Center Representatives in Marlton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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