Call Center Representative Jobs in Iselin, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Customer Care Associate (Cantonese and Mandarin)
- Brooklyn, NY (19 miles from Iselin, NJ)
- 18 hours ago
- Brooklyn, NY (19 miles from Iselin, NJ)
- 18 hours ago
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll...
- New York, NY (20 miles from Iselin, NJ)
- 6 hours ago
- New York, NY (20 miles from Iselin, NJ)
- 6 hours ago
Kforce has a client in NYC that is seeking a Call Center Representative....
Remote Work- New York, NY (20 miles from Iselin, NJ)
- 1 day ago
- New York, NY (20 miles from Iselin, NJ)
- 1 day ago
Overview This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email,...
Remote WorkCall Center Representative [17603]
- New Brunswick, NJ (8 miles from Iselin, NJ)
- 2 days ago
- New Brunswick, NJ (8 miles from Iselin, NJ)
- 2 days ago
Call Center Representative Job Location: New Brunswick, NJ - Hybrid (Must reside in NJ) Eligibility/Clearance: Must be authorized to work in the US Shifts: One position for the 8:30 AM - 5:00 PM shift...
Remote Call Center Representative Spanish Bilingual
- New York, NY (20 miles from Iselin, NJ)
- 3 days ago
- New York, NY (20 miles from Iselin, NJ)
- 3 days ago
Added - 08/12/25Remote Call Center Representative - Spanish Bilingual Administrative & ClericalNew York, New York | Remote Bilingual Client Service Representative (Spanish - East Coast Residents Only...
Remote WorkRemote Call Center Representative Russian Bilingual
- New York, NY (20 miles from Iselin, NJ)
- 3 days ago
- New York, NY (20 miles from Iselin, NJ)
- 3 days ago
Added - 08/12/25Remote Call Center Representative - Russian Bilingual Administrative & ClericalNew York, New York | Submit your Resume Job DescriptionRemote Bilingual Client Service Representative Location...
Remote WorkSales Call Center Agent - Customer Facing
- Roseland, NJ (17 miles from Iselin, NJ)
- 4 days ago
- Roseland, NJ (17 miles from Iselin, NJ)
- 4 days ago
Company Summary Non-Negotiable Base Pay: $20.50/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! This role is...
Child Support Call Center Agent
- Florham Park, NJ (14 miles from Iselin, NJ)
- 5 days ago
- Florham Park, NJ (14 miles from Iselin, NJ)
- 5 days ago
Job Order Number: DE9870654 Job Title: Child Support Call Center Agent Company: Conduent Location: Florham Park, NJ Salary: Education: Less Than High School Experience: None Hours: Duration: Full...
Remote Work- Newark, NJ (13 miles from Iselin, NJ)
- 7 days ago
- Newark, NJ (13 miles from Iselin, NJ)
- 7 days ago
WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our communities so they can fully thrive. Careers with WSFS...
Call Center Representative III
- New York, NY (20 miles from Iselin, NJ)
- 7 days ago
- New York, NY (20 miles from Iselin, NJ)
- 7 days ago
MINIMUM EDUCATION & EXPERIENCE High School diploma or equivalent and 2 years of call center experience required Or equivalent combination of education and experience KNOWLEDGE, SKILLS AND ABILITIES...
Talent Support Specialist (Call Center Rep)- (Bilingual Preferred)
- Iselin, NJ
- 7 days ago
- Iselin, NJ
- 7 days ago
About Allwork: AllWork is a leading freelancer management and payments platform. We specialize in efficiently managing and paying various types of freelancers for businesses, including hourly,...
Customer Care Call Center Representative
- Bridgewater, NJ (15 miles from Iselin, NJ)
- 7 days ago
- Bridgewater, NJ (15 miles from Iselin, NJ)
- 7 days ago
Customer Care Call Center Representative Location: Bridgewater, NJ Type of Position: Full Time until 12/31 with possible extension Schedule: Hybrid / In office Tuesday, Wednesday & Thursday Hours: 8...
- New York, NY (20 miles from Iselin, NJ)
- 8 days ago
- New York, NY (20 miles from Iselin, NJ)
- 8 days ago
What does a Call Center Specialist do at Canandaigua National Bank? Location: Pittsford, NY Our team-oriented culture is second to none. What truly sets us apart is the quality and commitment of...
Remote Call Center Representative
- Middlesex, NJ (9 miles from Iselin, NJ)
- 8 days ago
- Middlesex, NJ (9 miles from Iselin, NJ)
- 8 days ago
Overview: We are seeking a dedicated and bilingual (English/Spanish) Call Center Representative to join our remote team....
Remote Work- Basking Ridge, NJ (14 miles from Iselin, NJ)
- 10 days ago
- Basking Ridge, NJ (14 miles from Iselin, NJ)
- 10 days ago
Requirements: Minimum of two years of experience in a customer service capacity, high volume call center experience strongly preferred. Prior banking experience is preferred....
Remote WorkDemographic Data for Iselin, NJ
Moving to Iselin, NJ? Find some basic demographic data about Iselin, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Iselin, NJ
Highest Education Level
Call Center Representatives in Iselin, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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