Call Center Representative Jobs in Hightstown, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative [17603]
- New Brunswick, NJ (16 miles from Hightstown, NJ)
- 2 days ago
- New Brunswick, NJ (16 miles from Hightstown, NJ)
- 2 days ago
Call Center Representative Job Location: New Brunswick, NJ - Hybrid (Must reside in NJ) Eligibility/Clearance: Must be authorized to work in the US Shifts: One position for the 8:30 AM - 5:00 PM shift...
- Trenton, NJ (12 miles from Hightstown, NJ)
- 6 days ago
- Trenton, NJ (12 miles from Hightstown, NJ)
- 6 days ago
Job Order Number: DE9940318 Job Title: Contact Center Representative Company: Intermountain Health Location: Trenton, NJ Salary: Education: Less Than High School Experience: None Hours: Duration:...
- Trenton, NJ (12 miles from Hightstown, NJ)
- 7 days ago
- Trenton, NJ (12 miles from Hightstown, NJ)
- 7 days ago
center experience preferred Bilingual Spanish is a plus Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available...
Talent Support Specialist (Call Center Rep)- (Bilingual Preferred)
- Iselin, NJ (24 miles from Hightstown, NJ)
- 7 days ago
- Iselin, NJ (24 miles from Hightstown, NJ)
- 7 days ago
About Allwork: AllWork is a leading freelancer management and payments platform. We specialize in efficiently managing and paying various types of freelancers for businesses, including hourly,...
Customer Care Call Center Representative
- Bridgewater, NJ (24 miles from Hightstown, NJ)
- 7 days ago
- Bridgewater, NJ (24 miles from Hightstown, NJ)
- 7 days ago
Customer Care Call Center Representative Location: Bridgewater, NJ Type of Position: Full Time until 12/31 with possible extension Schedule: Hybrid / In office Tuesday, Wednesday & Thursday Hours: 8...
Remote Call Center Representative
- Middlesex, NJ (22 miles from Hightstown, NJ)
- 8 days ago
- Middlesex, NJ (22 miles from Hightstown, NJ)
- 8 days ago
Overview: We are seeking a dedicated and bilingual (English/Spanish) Call Center Representative to join our remote team....
Remote WorkContact Center Representative, Branchburg, NJ
- Branchburg, NJ (22 miles from Hightstown, NJ)
- 18 days ago
- Branchburg, NJ (22 miles from Hightstown, NJ)
- 18 days ago
Financial Resources FCU has been designated one of the Best Places to Work in NJ since 2022! At FRFCU, we are "putting people first" and that starts with our employees! Come see why our team...
Temporary Contact Call Center Associate
- Piscataway, NJ (21 miles from Hightstown, NJ)
- 19 days ago
- Piscataway, NJ (21 miles from Hightstown, NJ)
- 19 days ago
Job Summary: The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product & Service challenges presented by internal and external customers, including members,...
Contact Center Representative - Bilingual (Fulltime, In-Office)
- Bristol, PA (19 miles from Hightstown, NJ)
- 21 days ago
- Bristol, PA (19 miles from Hightstown, NJ)
- 21 days ago
The Customer Service Representative uses phone, email and written communication to help our customers resolve their questions about our products and programs. Schedule: Monday-Friday: 11:00 AM...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Child Support Call Center Agent
- Hamilton, NJ (11 miles from Hightstown, NJ)
- 30+ days ago
- Hamilton, NJ (11 miles from Hightstown, NJ)
- 30+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Florence, NJ (17 miles from Hightstown, NJ)
- 30+ days ago
- Florence, NJ (17 miles from Hightstown, NJ)
- 30+ days ago
If you need assistance applying for this position, please call Human Resources at ... ext. 1124 or 1197 Call Center Representative We are seeking a skilled Call Center Representative....
Senior Treasury Management Client Support Specialist
- Woodbridge, NJ (24 miles from Hightstown, NJ)
- 90+ days ago
- Woodbridge, NJ (24 miles from Hightstown, NJ)
- 90+ days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
Demographic Data for Hightstown, NJ
Moving to Hightstown, NJ? Find some basic demographic data about Hightstown, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Hightstown, NJ
Highest Education Level
Call Center Representatives in Hightstown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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