Call Center Representative Jobs in Hamilton, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Support Specialist, Employee Health & Benefits
- Mount Laurel, NJ (20 miles from Hamilton, NJ)
- 1 day ago
- Mount Laurel, NJ (20 miles from Hamilton, NJ)
- 1 day ago
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance...
ULINE- Call Center Representative
- Churchville, PA (14 miles from Hamilton, NJ)
- 1 day ago
- Churchville, PA (14 miles from Hamilton, NJ)
- 1 day ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Calls Top Large Employer...
Call Center Specialist - Work From Home
- Burlington, NJ (11 miles from Hamilton, NJ)
- 3 days ago
- Burlington, NJ (11 miles from Hamilton, NJ)
- 3 days ago
FT Call Center Specialist - Work From Home [Customer Service / Remote] - Anywhere in U.S. / $21.91 per hour / Medical, dental & vision / 401K / PTO / Multiple positions available - As a Call...
Remote Work- Bensalem, PA (13 miles from Hamilton, NJ)
- 10 days ago
- Bensalem, PA (13 miles from Hamilton, NJ)
- 10 days ago
Principal Mission Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in...
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
Virtual Call Center Agent - Bilingual (Spanish/English)
- Warrington, PA (21 miles from Hamilton, NJ)
- 16 days ago
- Warrington, PA (21 miles from Hamilton, NJ)
- 16 days ago
Reference #: REQ12157Join Dynata's Virtual Call Center team as a bilingual part-time telephone interviewer and earn extra cash remotely!We are looking for talented bilingual call center survey...
Sr Email/Chat Contact Center Representative - Banking Support
- Trenton, NJ
- 16 days ago
- Trenton, NJ
- 16 days ago
Mortgage Customer Support (remote) This is a remote position open to any qualified applicant in the United States. Job Summary Interact over the phone or by chat with customers and internal team...
- Warminster, PA (17 miles from Hamilton, NJ)
- 18 days ago
- Warminster, PA (17 miles from Hamilton, NJ)
- 18 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Client Support Specialist Princeton University
- Princeton, NJ (11 miles from Hamilton, NJ)
- 20 days ago
- Princeton, NJ (11 miles from Hamilton, NJ)
- 20 days ago
Client Support Specialist US-NJ-Princeton Job ID: 2025-20452 Type: Full-Time # of Openings: 1 Category: Information Technology Overview The Client Support Specialist provides IT software and...
Outbound Call Center Representative
- Warminster, PA (17 miles from Hamilton, NJ)
- 26 days ago
- Warminster, PA (17 miles from Hamilton, NJ)
- 26 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Warminster, PA (17 miles from Hamilton, NJ)
- 26 days ago
- Warminster, PA (17 miles from Hamilton, NJ)
- 26 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- New Brunswick, NJ (23 miles from Hamilton, NJ)
- 27 days ago
- New Brunswick, NJ (23 miles from Hamilton, NJ)
- 27 days ago
Call Center Associate Culinary & Nutrition The Call Center Associate will: Process room service meal orders Take phone calls for patient food and beverage requests. Assist patients with telephone...
- Pennington, NJ (7 miles from Hamilton, NJ)
- 30+ days ago
- Pennington, NJ (7 miles from Hamilton, NJ)
- 30+ days ago
Center Representative Shift: Monday - Friday, 8 AM - 5 PM Pay Rate: $18.50/HR We are seeking a Call Center Representative to join the Abandoned Property Team....
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Demographic Data for Hamilton, NJ
Moving to Hamilton, NJ? Find some basic demographic data about Hamilton, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Hamilton, NJ
Highest Education Level
Call Center Representatives in Hamilton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »