Call Center Representative Jobs in Evesham, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Middle City West, PA (15 miles from Evesham, NJ)
- 5 days ago
- Middle City West, PA (15 miles from Evesham, NJ)
- 5 days ago
PeopleShare is currently hiring Customer Service Associates for our Business Processing Solutions Client in Philadelphia, PA! Apply Below! Position Overview: The Customer Service Associate will...
Contact Center Representative - Bilingual (Fulltime, In-Office)
- Bristol, PA (18 miles from Evesham, NJ)
- 21 days ago
- Bristol, PA (18 miles from Evesham, NJ)
- 21 days ago
The Customer Service Representative uses phone, email and written communication to help our customers resolve their questions about our products and programs. Schedule: Monday-Friday: 11:00 AM...
Client Support Specialist - Greater Philadelphia, PA Area
- Marlton, NJ
- 27 days ago
- Marlton, NJ
- 27 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
- Florence, NJ (19 miles from Evesham, NJ)
- 30+ days ago
- Florence, NJ (19 miles from Evesham, NJ)
- 30+ days ago
If you need assistance applying for this position, please call Human Resources at ... ext. 1124 or 1197 Call Center Representative We are seeking a skilled Call Center Representative....
- Middle City West, PA (15 miles from Evesham, NJ)
- 45+ days ago
- Middle City West, PA (15 miles from Evesham, NJ)
- 45+ days ago
Now Hiring: Call Center Agent in Philadelphia! Kick-start your career with PeopleShare! We're looking for energetic and detail-oriented Call Center Agent to join our Business Processing Solutions...
Wow! You just found your dream job! Join Team MAR for great pay, company funded profit sharing PLUS 401k, vacation time, semi-annual bonuses and an awesome team of physicians and staff to work...
- Philadelphia, PA (15 miles from Evesham, NJ)
- 90+ days ago
- Philadelphia, PA (15 miles from Evesham, NJ)
- 90+ days ago
Job Summary This role will be responsible for coordination of patient flow over the telephone, greeting patients in a prompt and courtesy manner and being a patient advocate in term of...
Demographic Data for Evesham, NJ
Moving to Evesham, NJ? Find some basic demographic data about Evesham, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Evesham, NJ
Highest Education Level
Call Center Representatives in Evesham, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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