Call Center Representative Jobs in Hollis, NH
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Crisis Call Center Specialist II, 40 hours, Evenings
- Leominster, MA (18 miles from Hollis, NH)
- 5 days ago
- Leominster, MA (18 miles from Hollis, NH)
- 5 days ago
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Schedule Details: Monday, Sunday, Thursday, Tuesday, Wednesday Scheduled Hours:...
Southern NH Health - Call Center Representative - Part time
- Nashua, NH (6 miles from Hollis, NH)
- 5 days ago
- Nashua, NH (6 miles from Hollis, NH)
- 5 days ago
About the Job: The Call Center Representative processes internal and external calls, directs visitors, and provides customer service to patients, providers, and staff at Southern New Hampshire Medical...
Call Center Specialist - Dental
- Fitchburg, MA (16 miles from Hollis, NH)
- 6 days ago
- Fitchburg, MA (16 miles from Hollis, NH)
- 6 days ago
Make an impact in your community through a career in health care! Community Health Connections (CHC), founded on February 25, 2002, is a mainstay for compassionate care, regardless of income or...
Southern NH Health System - Call Center Representative - Nashua Campus Call Center - Full Time
- Nashua, NH (6 miles from Hollis, NH)
- 8 days ago
- Nashua, NH (6 miles from Hollis, NH)
- 8 days ago
Come work at the best place to give and receive care! Job Description: The Southern NH Health Call Center is a 24 hour a day, 7 day a week department. About the Job Processes all internal and...
- Salem, NH (18 miles from Hollis, NH)
- 15 days ago
- Salem, NH (18 miles from Hollis, NH)
- 15 days ago
Our client, a leader in customer service solutions, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Support...
- Wilmington, MA (24 miles from Hollis, NH)
- 17 days ago
- Wilmington, MA (24 miles from Hollis, NH)
- 17 days ago
Call Center Representative Job Locations US-MA-Wilmington Posted Date 2 days ago (7/31/2025 8:21 PM) Job ID 2025-3479 # of Openings 10 Pos....
Pharmacy Call Center Technician
- Andover, MA (22 miles from Hollis, NH)
- 19 days ago
- Andover, MA (22 miles from Hollis, NH)
- 19 days ago
Working under the supervision of the Call Center and Onboarding team supervisor, the Call Center technician will act as the first point of contact for those who currently utilize our pharmacy...
- Lawrence, MA (21 miles from Hollis, NH)
- 23 days ago
- Lawrence, MA (21 miles from Hollis, NH)
- 23 days ago
We are seeking a full-time, 40-hour Call Center Representative to join our team!...
Triage Specialist/ Call Center Specialist II, Crisis Services - FSW
- Leominster, MA (18 miles from Hollis, NH)
- 60+ days ago
- Leominster, MA (18 miles from Hollis, NH)
- 60+ days ago
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule...
Demographic Data for Hollis, NH
Moving to Hollis, NH? Find some basic demographic data about Hollis, NH below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Hollis, NH
Highest Education Level
Call Center Representatives in Hollis, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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