Call Center Representative Jobs in North Las Vegas, NV
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 3 days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 3 days ago
Company Description Job Description The Reservations Sales & Marketing Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner. Answering and efficiently...
Patient Contact Center Representative I
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 3 days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 3 days ago
UNITE HERE HEALTH serves 190,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs...
Retention Agent Call Center- $17
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 3 days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 3 days ago
Retention Call Center Agent MUST HAVE COLLECTION OR RETENTION EXPERIENCE. $17 Full time M-F Across From Sunset Park To apply Call or text resumes to ...
Pet Support Services Call Center Specialist
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 4 days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 4 days ago
FLSA: Non-Exempt (hourly) REVISED: June 5, 2023 REPORTS TO: Pet Support Services Supervisor SUPERVISES: None Position Summary: Responsible for community relations and animal-related social...
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 5 days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 5 days ago
Job Description: The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding...
CoBrand Customer Care Associate I
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 14 days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 14 days ago
JOB TITLE: Cobrand Customer Support Associate I LOCATION: Las Vegas, Nevada HOURLY RATE : $18.00/Hour WORK SCHEDULE: Morning and Night shifts available Who We Are: Sunbit builds financial...
HR Customer Service Call Center Representative
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 20 days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 20 days ago
Submit your application for the opportunity below:HR Customer Service Call Center Representative that is work from home....
Remote Work- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 20 days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 20 days ago
GREAT OPPORTUNITY TO BE A PART OF A GREAT COMPANY! IMMEDIATE HIRE! Looking for an experienced CLIENT SUPPORT SPECIALIST who will be responsible for inbound and outbound calls by phone or email...
Call Center Representative / Pharmacy Tech Support (Remote)
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 26 days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 26 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....
Remote WorkCall Center Customer Service Representative
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 30+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 30+ days ago
Description and Requirements Position Overview: The Customer Service Representative (CSR) position will provide superior customer support and technical support to customers of one of the leading...
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 30+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 30+ days ago
Currently, One Nevada is looking for an energetic and enthusiastic Contact Center Representative who is responsible for promoting and providing prompt and professional service to members and...
Concierge Call Center Representative
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 45+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 45+ days ago
Concierge Call Center Representative Duties and Responsibilities: 1....
Bilingual Customer Care Associate I
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 60+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 60+ days ago
JOB TITLE: Bilingual Customer Care Associate I (Spanish/English) LOCATION: Las Vegas, Nevada HOURLY RATE: $20.00/HR WORK SCHEDULE: Open The Company: Sunbit builds financial technology for real...
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 60+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 60+ days ago
JOB TITLE: Customer Care Associate I LOCATION: Las Vegas, Nevada HOURLY RATE: $17.00/Hour Who We Are: Sunbit builds financial technology for real life. Our technology eases the stress of paying...
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 90+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 90+ days ago
About the Position: As a call center representative, you'll have the opportunity to connect with a diverse group of individuals over the phone....
Demographic Data for North Las Vegas, NV
Moving to North Las Vegas, NV? Find some basic demographic data about North Las Vegas, NV below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in North Las Vegas, NV
Highest Education Level
Call Center Representatives in North Las Vegas, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »