Call Center Representative Jobs in Lavista, NE
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
HR Customer Service Call Center Rep. (Remote)
- Omaha, NE (8 miles from Lavista, NE)
- 11 days ago
- Omaha, NE (8 miles from Lavista, NE)
- 11 days ago
We are hiring for 25 100% remote HR Call Center Customer Service Reps for a well-known tech. company! Job Description: We are on a mission to be Earth's Best Employer and need exceptionally...
Remote WorkRemote Contact Center Representative
- Offutt AFB, NE (9 miles from Lavista, NE)
- 13 days ago
- Offutt AFB, NE (9 miles from Lavista, NE)
- 13 days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkWork-at-Home Call Center Agent
- Offutt AFB, NE (9 miles from Lavista, NE)
- 13 days ago
- Offutt AFB, NE (9 miles from Lavista, NE)
- 13 days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
- Omaha, NE (8 miles from Lavista, NE)
- 13 days ago
- Omaha, NE (8 miles from Lavista, NE)
- 13 days ago
Join our team and connect with pet parents! We're looking for someone who loves to talk about our services, take orders, and resolve complaints via phone. If you're ready to make a difference,...
Remote Call Center Representative
- Offutt AFB, NE (9 miles from Lavista, NE)
- 20 days ago
- Offutt AFB, NE (9 miles from Lavista, NE)
- 20 days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote Work- Omaha, NE (8 miles from Lavista, NE)
- 30+ days ago
- Omaha, NE (8 miles from Lavista, NE)
- 30+ days ago
Overview Job Purpose The Client Support Specialist II acts as a Mortgage Industry specialist relevant to the utilization and application of ICE Mortgage Technology and services. The Client Support...
Demographic Data for Lavista, NE
Moving to Lavista, NE? Find some basic demographic data about Lavista, NE below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Lavista, NE
Highest Education Level
Call Center Representatives in Lavista, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Staffing
- Account Management
- Listening
- Telephone Skills
- High School Diploma
- Troubleshooting
- Punctual
- Conflict Resolution
- Driving
- Negotiation
- Investigation
- Typing
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Spanish
- Team Building
- Microsoft PowerPoint
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
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