Call Center Representative Jobs in Bellevue, NE
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkCall Center Customer Service Representative
- Omaha, NE (9 miles from Bellevue, NE)
- 5 days ago
- Omaha, NE (9 miles from Bellevue, NE)
- 5 days ago
Now Hiring: Customer Service Representative Location: Omaha, NE (On-site) Industry: Financial Services / Insurance for Small Businesses Client: Top 10 Fortune 500 Company Pay Rate: $19.00/hour...
Call Center Representative (67262)
- Omaha, NE (9 miles from Bellevue, NE)
- 6 days ago
- Omaha, NE (9 miles from Bellevue, NE)
- 6 days ago
Center experience preferred Required Skills/Abilities: Communication Skills Computer Skills Dexterity Skills Problem Solving Interpersonal Skills Must be able to read, speak, and write in English to...
- Omaha, NE (9 miles from Bellevue, NE)
- 11 days ago
- Omaha, NE (9 miles from Bellevue, NE)
- 11 days ago
Overview Job Purpose The Client Support Specialist II acts as a Mortgage Industry specialist relevant to the use and application of ICE Mortgage Technology and services. The Client Support...
- Omaha, NE (9 miles from Bellevue, NE)
- 14 days ago
- Omaha, NE (9 miles from Bellevue, NE)
- 14 days ago
At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of...
- Omaha, NE (9 miles from Bellevue, NE)
- 15 days ago
- Omaha, NE (9 miles from Bellevue, NE)
- 15 days ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Omaha, NE (9 miles from Bellevue, NE)
- 30+ days ago
- Omaha, NE (9 miles from Bellevue, NE)
- 30+ days ago
Join our team and connect with pet parents! We're looking for someone who loves to talk about our services, take orders, and resolve complaints via phone. If you're ready to make a difference,...
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote Work- Omaha, NE (9 miles from Bellevue, NE)
- 60+ days ago
- Omaha, NE (9 miles from Bellevue, NE)
- 60+ days ago
Overview Job Purpose The Client Support Specialist II acts as a Mortgage Industry specialist relevant to the utilization and application of ICE Mortgage Technology and services. The Client Support...
Demographic Data for Bellevue, NE
Moving to Bellevue, NE? Find some basic demographic data about Bellevue, NE below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bellevue, NE
Highest Education Level
Call Center Representatives in Bellevue, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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