Call Center Representative Jobs in Dardenne Prairie, MO
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Clayton, MO (24 miles from Dardenne Prairie, MO)
- 1 day ago
- Clayton, MO (24 miles from Dardenne Prairie, MO)
- 1 day ago
It's more than a career, it's a calling. MO-SSM Health 7980 Clayton RD Worker Type: Regular Job Highlights: Sign-on Bonus Eligible (Sign-on bonuses are for external qualified candidates. Internal...
- Weldon Spring, MO (10 miles from Dardenne Prairie, MO)
- 5 days ago
- Weldon Spring, MO (10 miles from Dardenne Prairie, MO)
- 5 days ago
CALL CENTER AGENT IN WELDON SPRING, MO, USA! Date Posted: 07/30/2025 Hiring Organization: Rose International Position Number: 486280 Industry: Telecommunications Job Title: Call Center Agent Job...
Client Support Specialist - Greater St. Louis, MO Area
- Chesterfield, MO (15 miles from Dardenne Prairie, MO)
- 27 days ago
- Chesterfield, MO (15 miles from Dardenne Prairie, MO)
- 27 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
Bilingual Spanish Call Center Specialist - Onsite
- Chesterfield, MO (15 miles from Dardenne Prairie, MO)
- 30+ days ago
- Chesterfield, MO (15 miles from Dardenne Prairie, MO)
- 30+ days ago
center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good...
Demographic Data for Dardenne Prairie, MO
Moving to Dardenne Prairie, MO? Find some basic demographic data about Dardenne Prairie, MO below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Dardenne Prairie, MO
Highest Education Level
Call Center Representatives in Dardenne Prairie, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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