Call Center Representative Jobs in Belton, MO

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 16 Jobs

Call Center Representative - Outpatient Pharmacy Services

Lenexa, KS (12 miles from Belton, MO)
3 days ago

Lenexa, KS (12 miles from Belton, MO)
3 days ago

Call Center Representative - Outpatient Pharmacy ServicesSouthlake Campus Position Summary / Career Interest: The Outpatient Pharmacy - Call Center Representative assists with operations of the Retail...

Contact Center Representative II

Kansas City, MO (22 miles from Belton, MO)
3 days ago

Kansas City, MO (22 miles from Belton, MO)
3 days ago

Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Childrens Mercy, we believe in making a difference in the lives...

Life Contact Center Representative

Kansas City, MO (22 miles from Belton, MO)
3 days ago

Kansas City, MO (22 miles from Belton, MO)
3 days ago

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job...

Associate Client Relations Specialist

Kansas City, MO (22 miles from Belton, MO)
11 days ago

Kansas City, MO (22 miles from Belton, MO)
11 days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Bilingual Contact Center Representative

Kansas City, MO (22 miles from Belton, MO)
19 days ago

Kansas City, MO (22 miles from Belton, MO)
19 days ago

center experience....

Client Support Specialist

Overland Park, KS (6 miles from Belton, MO)
22 days ago

Overland Park, KS (6 miles from Belton, MO)
22 days ago

Axos Nevada LLC Target Range: $18.00/Hr. - $21.00/Hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and...

Contact Center Representative

Harrisonville, MO (16 miles from Belton, MO)
27 days ago

Harrisonville, MO (16 miles from Belton, MO)
27 days ago

Two (2) to four (4) years customer service call center experience. Operate standard office equipment (i.e., copier, facsimile, personal computer)....

Call Center Agent - Nights B

Overland Park, KS (6 miles from Belton, MO)
28 days ago

Overland Park, KS (6 miles from Belton, MO)
28 days ago

Position: Call Center Agent (In-Office, Night Shift – B Schedule) Location: Lenexa, KS Pay: $18.30 ($16.80/hour + $1.50 Nights Differential) Schedule: 4:50 PM - 5:00 AM // Thursday, Friday,...

Call Center Technician

Olathe, KS (16 miles from Belton, MO)
29 days ago

Olathe, KS (16 miles from Belton, MO)
29 days ago

Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...

Call Center Representative - 2nd shift

Kansas City, MO (22 miles from Belton, MO)
30+ days ago

Kansas City, MO (22 miles from Belton, MO)
30+ days ago

We are seeking a motivated and customer-focused individual to join our team as an Entry-Level Travel Consultant in the Contact Center. In this role, you will handle inbound inquiries, offering...

Call Center Associate - Primary Care

Lenexa, KS (12 miles from Belton, MO)
30+ days ago

Lenexa, KS (12 miles from Belton, MO)
30+ days ago

Candidates for this position should have prior healthcare and/or call center experience....

Remote Work

Financial Services Client Relations Specialist

Kansas City, MO (22 miles from Belton, MO)
45+ days ago

Kansas City, MO (22 miles from Belton, MO)
45+ days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Client Relations Specialist - Bookkeeping

Independence, MO (24 miles from Belton, MO)
45+ days ago

Independence, MO (24 miles from Belton, MO)
45+ days ago

Client Relations Specialist - Bookkeeping RemoteBookkeeping & Tax ServicesFull time Independence, Missouri, United States Description This is a fully and permanently remote work from home...

Remote Work

Call Center Associate

Overland Park, KS (6 miles from Belton, MO)
60+ days ago

Overland Park, KS (6 miles from Belton, MO)
60+ days ago

In this role, you will be responsible for providing quality guest service standards and ensure that the goals and objectives of the Call Center operation are met/exceeded....

Sr. Client Relations Specialist

Kansas City, MO (22 miles from Belton, MO)
90+ days ago

Kansas City, MO (22 miles from Belton, MO)
90+ days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

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Demographic Data for Belton, MO

Moving to Belton, MO? Find some basic demographic data about Belton, MO below.

Median Age

Average Household Income

Home Value vs Household Income in Belton, MO

Local

National

Total Population

28,364

Number of Businesses

584

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Belton, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Belton, MO offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Belton, MO

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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