Call Center Representative Jobs in Oak Park Heights, MN

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-12 of 12 Jobs

ULINE- Call Center Representative

Inver Grove, MN (18 miles from Oak Park Heights, MN)
3 days ago

Inver Grove, MN (18 miles from Oak Park Heights, MN)
3 days ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...

Call Center Representative

Minneapolis, MN (21 miles from Oak Park Heights, MN)
4 days ago

Minneapolis, MN (21 miles from Oak Park Heights, MN)
4 days ago

Premier Disability Services is looking for Call Center Representatives to join our growing Minneapolis, MN-based team!...

Client Relations Specialist

Saint Paul, MN (14 miles from Oak Park Heights, MN)
6 days ago

Saint Paul, MN (14 miles from Oak Park Heights, MN)
6 days ago

Client Relations Specialist ASG National St. Paul, MN, US 15 hours ago Quick Job type Full-time Quick Job description Looking for a sales career where you control your income? Join our team as a...

Remote Work

Remote Client Support Specialist

Minneapolis, MN (21 miles from Oak Park Heights, MN)
6 days ago

Minneapolis, MN (21 miles from Oak Park Heights, MN)
6 days ago

An employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up. In...

Remote Work

HR Contact Center Representative

Minneapolis, MN (21 miles from Oak Park Heights, MN)
13 days ago

Minneapolis, MN (21 miles from Oak Park Heights, MN)
13 days ago

HR Contact Center Representative University of Minnesota - 4.1 Minneapolis, MN Job Details Full-time Estimated: $47.1K - $60.6K a year 11 hours ago Qualifications Microsoft Word Google Docs...

Customer Care Associate

Mendota Heights, MN (18 miles from Oak Park Heights, MN)
18 days ago

Mendota Heights, MN (18 miles from Oak Park Heights, MN)
18 days ago

Learn more at: www.equiniti.com/us Role Summary The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to...

Call Center Representative

Eagan, MN (20 miles from Oak Park Heights, MN)
21 days ago

Eagan, MN (20 miles from Oak Park Heights, MN)
21 days ago

Call Center Representative Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Call Center Representative to...

Remote Work

Customer Service Representative

Marine on Saint Croix, MN (8 miles from Oak Park Heights, MN)
26 days ago

Marine on Saint Croix, MN (8 miles from Oak Park Heights, MN)
26 days ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...

ULINE- Customer Service Representative

Star Prairie, WI (19 miles from Oak Park Heights, MN)
26 days ago

Star Prairie, WI (19 miles from Oak Park Heights, MN)
26 days ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...

Full Time Call Center Representative

Minneapolis, MN (21 miles from Oak Park Heights, MN)
30+ days ago

Minneapolis, MN (21 miles from Oak Park Heights, MN)
30+ days ago

At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence...

Call Center Associate

Saint Paul, MN (14 miles from Oak Park Heights, MN)
30+ days ago

Saint Paul, MN (14 miles from Oak Park Heights, MN)
30+ days ago

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the...

Client Relations Specialist - Bookkeeping

Minneapolis, MN (21 miles from Oak Park Heights, MN)
45+ days ago

Minneapolis, MN (21 miles from Oak Park Heights, MN)
45+ days ago

Client Relations Specialist - Bookkeeping RemoteBookkeeping & Tax ServicesFull time Minneapolis, Minnesota, United States Description This is a fully and permanently remote work from home...

Remote Work

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Demographic Data for Oak Park Heights, MN

Moving to Oak Park Heights, MN? Find some basic demographic data about Oak Park Heights, MN below.

Median Age

Average Household Income

Home Value vs Household Income in Oak Park Heights, MN

Local

National

Total Population

5,707,031

Number of Businesses

151,942

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Oak Park Heights, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Oak Park Heights, MN offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Oak Park Heights, MN

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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