Call Center Representative Jobs in Maplewood, MN

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 18 Jobs

ULINE- Customer Service Representative

Saint Paul, MN (5 miles from Maplewood, MN)
10 hours ago

Saint Paul, MN (5 miles from Maplewood, MN)
10 hours ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...

Customer Care Associate

Minneapolis, MN (12 miles from Maplewood, MN)
2 days ago

Minneapolis, MN (12 miles from Maplewood, MN)
2 days ago

Summary: This role is to join our Customer Care Service team sharing the critical role of servicing our customers through order entry, purchasing, expediting, and general service and/or...

Client Support Specialist - Greater Minneapolis, MN Area

Edina, MN (15 miles from Maplewood, MN)
4 days ago

Edina, MN (15 miles from Maplewood, MN)
4 days ago

Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...

Customer Contact Center Representative University of Minnesota Twin Cities

Minneapolis, MN (12 miles from Maplewood, MN)
8 days ago

Minneapolis, MN (12 miles from Maplewood, MN)
8 days ago

Days/Hours: Friday to Tuesday, 7:30am to 4:00pm Essential Functions 50% Front Desk (Small Animal Hospital & Large Animal Hospital) a Delights clients and visitors by welcoming them to the VMC and...

Call Center Agent (ASAP)

Minneapolis, MN (12 miles from Maplewood, MN)
11 days ago

Minneapolis, MN (12 miles from Maplewood, MN)
11 days ago

Call Center Agent (ASAP) Hustle Notice Biz Minneapolis, MN, US 2 days ago Quick Job type Full-time Quick Job description Description Iris Comm Lab is dedicated to delivering impactful...

Student Position: 2025/2026 - Call Center Operator/Faith Radio

Saint Paul, MN (5 miles from Maplewood, MN)
13 days ago

Saint Paul, MN (5 miles from Maplewood, MN)
13 days ago

STUDENT POSITION: 2025/2026 - CALL CENTER OPERATOR/FAITH RADIO Location Main Campus Department Faith Radio (6050) Time of day Regular Business Hours, Evenings If other: Number of Hours per Week 20...

Student Position: 2025/2026 Call Center Operators/98.5 Ktis

Saint Paul, MN (5 miles from Maplewood, MN)
15 days ago

Saint Paul, MN (5 miles from Maplewood, MN)
15 days ago

STUDENT POSITION: 2025/2026 CALL CENTER OPERATORS/98.5 KTIS Location Main Campus Department KTIS (6100) Time of day Regular Business Hours, Evenings If other: Number of Hours per Week 20 Position...

Student Loan Call Center Representative FT/Hybrid

Minneapolis, MN (12 miles from Maplewood, MN)
17 days ago

Minneapolis, MN (12 miles from Maplewood, MN)
17 days ago

Join Our Team as a Student Loan Call Center Representative Build your financial expertise. Strengthen your communication. Grow your resilience....

Bilingual FT/Hybrid Student Loan Call Center Representative

Minneapolis, MN (12 miles from Maplewood, MN)
22 days ago

Minneapolis, MN (12 miles from Maplewood, MN)
22 days ago

Join Our Team as a Student Loan Call Center Representative Build your financial expertise. Strengthen your communication. Grow your resilience....

Part-time Customer Care Associate, Overnight

Minneapolis, MN (12 miles from Maplewood, MN)
24 days ago

Minneapolis, MN (12 miles from Maplewood, MN)
24 days ago

Center Representative, or similar position preferred....

HR Contact Center Representative University of Minnesota Twin Cities

Minneapolis, MN (12 miles from Maplewood, MN)
30+ days ago

Minneapolis, MN (12 miles from Maplewood, MN)
30+ days ago

This is a hybrid position; in-person work will be on the Twin Cities campus. 70% Contact Center Functions: Provide client support via telephone, email, and in person Provide consultation and...

Client Support Specialist

Saint Louis Park, MN (15 miles from Maplewood, MN)
30+ days ago

Saint Louis Park, MN (15 miles from Maplewood, MN)
30+ days ago

Are you ready to be the go-to person for our valued customers and play a vital role in preserving long-lasting relationships? Join us as a Client Support Specialist (CSS) and make a significant...

Call Center Representative

Minneapolis, MN (12 miles from Maplewood, MN)
30+ days ago

Minneapolis, MN (12 miles from Maplewood, MN)
30+ days ago

What were looking for: Education and Experience: Two (2) years high-volume call center experience Two (2) years Customer Service/Sales experience preferred....

Client Relations Specialist

Saint Paul, MN (5 miles from Maplewood, MN)
30+ days ago

Saint Paul, MN (5 miles from Maplewood, MN)
30+ days ago

Client Relations Specialist ASG National St. Paul, MN, US 15 hours ago Quick Job type Full-time Quick Job description Looking for a sales career where you control your income? Join our team as a...

Remote Work

Remote Client Support Specialist

Minneapolis, MN (12 miles from Maplewood, MN)
30+ days ago

Minneapolis, MN (12 miles from Maplewood, MN)
30+ days ago

An employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up. In...

Remote Work

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Demographic Data for Maplewood, MN

Moving to Maplewood, MN? Find some basic demographic data about Maplewood, MN below.

Median Age

Average Household Income

Home Value vs Household Income in Maplewood, MN

Local

National

Total Population

5,707,031

Number of Businesses

151,942

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Maplewood, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Maplewood, MN offer the following education background

High School or GED

32.7%

Bachelor's Degree

25.2%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Maplewood, MN

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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