Call Center Representative Jobs in Dayton, MN
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Remote Client Support Specialist
- Minneapolis, MN (18 miles from Dayton, MN)
- 3 days ago
- Minneapolis, MN (18 miles from Dayton, MN)
- 3 days ago
An employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up. In...
Remote WorkPart Time Customer Care Associate - Day Shift
- Plymouth, MN (13 miles from Dayton, MN)
- 7 days ago
- Plymouth, MN (13 miles from Dayton, MN)
- 7 days ago
Eurofins National Food Labs is looking for a Part-Time Customer Care Associate who will bring excellent customer service and a professional demeanor to our growing business. Reporting to the...
Remote Work- Minneapolis, MN (18 miles from Dayton, MN)
- 8 days ago
- Minneapolis, MN (18 miles from Dayton, MN)
- 8 days ago
Position: Call Center Representative We are excited to invite qualified individuals to join our entry-level high-volume call center team....
- Saint Louis Park, MN (18 miles from Dayton, MN)
- 13 days ago
- Saint Louis Park, MN (18 miles from Dayton, MN)
- 13 days ago
Lunds & Byerlys St. Louis Park is currently hiring for a vibrant and outgoing part-time Call Center Specialist to create a sensational shopping experience for our customers! This position works a...
- Minneapolis, MN (18 miles from Dayton, MN)
- 15 days ago
- Minneapolis, MN (18 miles from Dayton, MN)
- 15 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Service Call Center Representative
- Dellwood, MN (24 miles from Dayton, MN)
- 15 days ago
- Dellwood, MN (24 miles from Dayton, MN)
- 15 days ago
The Service Call Center Representative is responsible for professional scheduling of all appointments for the service department in a manner that promotes smooth flow of appointments through the service...
Bilingual Call Center Representative
- Minneapolis, MN (18 miles from Dayton, MN)
- 21 days ago
- Minneapolis, MN (18 miles from Dayton, MN)
- 21 days ago
Staffmark is hiring a Bilingual Call Center Representative in Minneapolis, MN. Are you experienced in customer service or call center roles and eager to advance your career?...
- Plymouth, MN (13 miles from Dayton, MN)
- 60+ days ago
- Plymouth, MN (13 miles from Dayton, MN)
- 60+ days ago
WHO WE ARE: TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers...
Member Connections Specialist - Call Center Representative
- Lino Lakes, MN (16 miles from Dayton, MN)
- 45+ days ago
- Lino Lakes, MN (16 miles from Dayton, MN)
- 45+ days ago
Mar 14, 2025 Member Connections Specialist - Call Center Representative City & County Credit Union - Maplewood, MN business_center Full-time Salary: $20.72 - $28.66 Hourly Application Deadline: N/A...
Recruiting & Customer Care Associate (Flexible Schedule Part-Time MN Local-Remote)
- Plymouth, MN (13 miles from Dayton, MN)
- 60+ days ago
- Plymouth, MN (13 miles from Dayton, MN)
- 60+ days ago
Company Description SAM is a fast-growing and global sensory and consumer research consultancy. Our mission is to allow consumers a voice in the development of outstanding food, beverage, pet, and...
- Minneapolis, MN (18 miles from Dayton, MN)
- 90+ days ago
- Minneapolis, MN (18 miles from Dayton, MN)
- 90+ days ago
What we’re looking for: Education and Experience: Two (2) years high-volume call center experience Two (2) years Customer Service/Sales experience preferred....
Demographic Data for Dayton, MN
Moving to Dayton, MN? Find some basic demographic data about Dayton, MN below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Dayton, MN
Highest Education Level
Call Center Representatives in Dayton, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Insurance Verification
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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