Call Center Representative Jobs in Afton, MN
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative (Temporary)
- Minneapolis, MN (22 miles from Afton, MN)
- 1 day ago
- Minneapolis, MN (22 miles from Afton, MN)
- 1 day ago
Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes....
Remote WorkULINE- Call Center Representative
- Baldwin, WI (22 miles from Afton, MN)
- 1 day ago
- Baldwin, WI (22 miles from Afton, MN)
- 1 day ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
HR Contact Center Representative University of Minnesota Twin Cities
- Minneapolis, MN (22 miles from Afton, MN)
- 2 days ago
- Minneapolis, MN (22 miles from Afton, MN)
- 2 days ago
This is a hybrid position; in-person work will be on the Twin Cities campus. 70% Contact Center Functions: Provide client support via telephone, email, and in person Provide consultation and...
- Minneapolis, MN (22 miles from Afton, MN)
- 7 days ago
- Minneapolis, MN (22 miles from Afton, MN)
- 7 days ago
Premier Disability Services is looking for Call Center Representatives to join our growing Minneapolis, MN-based team!...
- Saint Paul, MN (13 miles from Afton, MN)
- 8 days ago
- Saint Paul, MN (13 miles from Afton, MN)
- 8 days ago
Client Relations Specialist ASG National St. Paul, MN, US 15 hours ago Quick Job type Full-time Quick Job description Looking for a sales career where you control your income? Join our team as a...
Remote WorkRemote Client Support Specialist
- Minneapolis, MN (22 miles from Afton, MN)
- 9 days ago
- Minneapolis, MN (22 miles from Afton, MN)
- 9 days ago
An employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up. In...
Remote WorkHR Contact Center Representative
- Minneapolis, MN (22 miles from Afton, MN)
- 15 days ago
- Minneapolis, MN (22 miles from Afton, MN)
- 15 days ago
About the Job This is a hybrid position; in-person work will be on the Twin Cities campus. 70% Contact Center Functions: Provide client support via telephone, email, and in person Provide...
- Mendota Heights, MN (15 miles from Afton, MN)
- 21 days ago
- Mendota Heights, MN (15 miles from Afton, MN)
- 21 days ago
Learn more at: www.equiniti.com/us Role Summary The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to...
- Eagan, MN (16 miles from Afton, MN)
- 24 days ago
- Eagan, MN (16 miles from Afton, MN)
- 24 days ago
Call Center Representative Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Call Center Representative to...
Remote WorkCustomer Service Representative
- Marine on Saint Croix, MN (19 miles from Afton, MN)
- 29 days ago
- Marine on Saint Croix, MN (19 miles from Afton, MN)
- 29 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
Full Time Call Center Representative
- Minneapolis, MN (22 miles from Afton, MN)
- 30+ days ago
- Minneapolis, MN (22 miles from Afton, MN)
- 30+ days ago
At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence...
- Saint Paul, MN (13 miles from Afton, MN)
- 30+ days ago
- Saint Paul, MN (13 miles from Afton, MN)
- 30+ days ago
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the...
Client Relations Specialist - Bookkeeping
- Bloomington, MN (23 miles from Afton, MN)
- 45+ days ago
- Bloomington, MN (23 miles from Afton, MN)
- 45+ days ago
Client Relations Specialist - Bookkeeping RemoteBookkeeping & Tax ServicesFull time Bloomington, Minnesota, United States Description This is a fully and permanently remote work from home...
Remote WorkDemographic Data for Afton, MN
Moving to Afton, MN? Find some basic demographic data about Afton, MN below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Afton, MN
Highest Education Level
Call Center Representatives in Afton, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Energetic
- Technical Support
- Collections
- Microsoft Windows
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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