Call Center Representative Jobs in Erwinville, LA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Contact Center Representative - Remote (Baton Rouge, LA)
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 8 days ago
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 8 days ago
The role of the Remote Contact Center Representative is to go above and beyond to meet the financial needs of our members. The ideal candidate is a go-getter who craves knowledge and growth in the...
Remote WorkThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Call Center Associate - Medicaid Long Term Care
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 9 days ago
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 9 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 24 days ago
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 24 days ago
Call Center Representative BCforward is currently seeking a highly motivated Call Center Representative for an opportunity in Baton Rouge, LA!...
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 25 days ago
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 25 days ago
We're looking for a Call Center Representative to join our team in Baton Rouge, LA....
Call Center Representative - Baton Rouge, LA (Hybrid)
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 27 days ago
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 27 days ago
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll...
- Central, LA (14 miles from Erwinville, LA)
- 30+ days ago
- Central, LA (14 miles from Erwinville, LA)
- 30+ days ago
Patient Access Representative / Call Center Agent Location: Beverly Hills, CA Department: Patient Access / Call Center Overview: We are seeking a skilled and service-driven Patient Access...
- Central, LA (14 miles from Erwinville, LA)
- 30+ days ago
- Central, LA (14 miles from Erwinville, LA)
- 30+ days ago
CALL CENTER AGENT Location: West Hollywood, CA Type: Contract Job #83637 APR Consulting, Inc. has been engaged to identify a Call Center Agent Location: West Hollywood, CA 90048 Position: Call...
LOUISIANA only - Work at Home Call Center Representative
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 45+ days ago
- Baton Rouge, LA (13 miles from Erwinville, LA)
- 45+ days ago
Embrace the future and join our dynamic team. Apply today to start the process, and you can potentially be a part of our exceptional team, in as soon as a week. What we do: Work in a blended...
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Erwinville, LA
Highest Education Level
Call Center Representatives in Erwinville, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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