Call Center Representative Jobs in Pittsboro, IN
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Virtual Benefits Advisor ( Remote )
- Schrieber Organization
- Indianapolis, IN (19 miles from Pittsboro, IN)
- 5 days ago
- Schrieber Organization
- Indianapolis, IN (19 miles from Pittsboro, IN)
- 5 days ago
Role Type: Full-Time | Entry-Level & Experienced Welcome | FastTrack to Leadership FastTrack to Leadership Stop settling for ordinary. You weren’t built for average. If you're driven, coachable,...
Remote WorkBilingual Contact Center Agent
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 15 hours ago
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 15 hours ago
Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** Are you a natural problem solver with a...
Centralized Enrollment Specialist - Call Center Representative
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 2 days ago
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 2 days ago
Key Responsibilities: Primary point of contact for all incoming and outgoing calls. Serve as a contact in the Enrollment Office for all student registration, enrollment & withdrawal (K-12),...
Client Support Specialist - Greater Indianapolis, IN Area
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 6 days ago
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 6 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 17 days ago
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 17 days ago
Perks and Benefits: Medical, Vision, and Dental health plans Parental and Bonding Leave PTO 401(k) Matching Tuition Reimbursement Here at Seiler we are committed to not only manufacturing and...
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 19 days ago
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 19 days ago
Client Support Specialist 3.6 3.6 out of 5 stars 5425 Exploration Drive, Indianapolis, IN 46241 xx Brand: DHL Address: 5425 Exploration Dr. Indianapolis, IN - 46241 Property Description: 5661 -...
Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 20 days ago
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 20 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....
Remote WorkTotal Loss Customer Care Associate
- Carmel, IN (16 miles from Pittsboro, IN)
- 22 days ago
- Carmel, IN (16 miles from Pittsboro, IN)
- 22 days ago
IAA, an RB Global Inc. Company is seeking a Total Loss Customer Care Associate to join our team in Carmel, IN! This is an onsite position located at our Carmel, IN location. In this position, you...
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 28 days ago
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 28 days ago
Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** Are you a natural problem solver with a...
Call Center Associate (Recent Grads)
- Carmel, IN (16 miles from Pittsboro, IN)
- 30+ days ago
- Carmel, IN (16 miles from Pittsboro, IN)
- 30+ days ago
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed...
Client Support Specialist - SureTech Labs
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 30+ days ago
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 30+ days ago
Client Support Specialist - SureTech Labs This position is located close to airport on the west side of Indianapolis and requires to be in the office 5 days/week. The Client Support Specialist -...
ONSITE Traffic Monitoring Operator/Call Center - Indianapolis, IN
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 30+ days ago
- Indianapolis, IN (20 miles from Pittsboro, IN)
- 30+ days ago
Company Description At AECOM, were delivering a better world. We believe infrastructure creates opportunity for everyone. Whether its improving your commute, keeping the lights on, providing...
Demographic Data for Pittsboro, IN
Moving to Pittsboro, IN? Find some basic demographic data about Pittsboro, IN below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Pittsboro, IN
Highest Education Level
Call Center Representatives in Pittsboro, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Staffing
- Account Management
- Listening
- Telephone Skills
- High School Diploma
- Troubleshooting
- Driving
- Negotiation
- Punctual
- Typing
- Conflict Resolution
- Microsoft Outlook
- Investigation
- Verbal Communication
- Collaboration
- Interpersonal Skills
- Data Entry
- Multitasking
- Team Building
- Microsoft PowerPoint
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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