Call Center Representative Jobs in Fishers, IN
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative - Indianapolis, IN - Hybrid
- Gainwell Technologies
- Indianapolis, IN (17 miles from Fishers, IN)
- 1 day ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 1 day ago
Summary As a Call Center Representative - Indianapolis, IN - Hybrid at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being...
HybridContact Representative (Call Center)
- US Defense Finance and Accounting Service
- Indianapolis, IN (17 miles from Fishers, IN)
- 2 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 2 days ago
Contact Representative (Call Center) US Defense Finance and Accounting Service - 4.0 Indianapolis, IN Job Details Full-time $37,193 - $61,683 a year 1 day ago Qualifications Account maintenance...
In Person Full TimeInbound Call Center Rep Indianapolis, IN Onsite
- INFO ORIGIN INC
- Indianapolis, IN (17 miles from Fishers, IN)
- 4 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 4 days ago
Inbound Call Center Rep || Indianapolis, IN || Onsite INFO ORIGIN INC - 4.0 Indianapolis, IN Job Details $12 - $15 an hour 19 hours ago Qualifications Computer operation Phone communication High...
In PersonUrgent Hire: Inbound Call Center Representative :INDIANAPOLIS, IN 46204
- WiserHunt Inc.
- Indianapolis, IN (17 miles from Fishers, IN)
- 7 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 7 days ago
Title/Role: Call Center Representative Start Date: 06/22/2026 Work Arrangement: Onsite Worksite Address: INDIANAPOLIS, IN 46204 Interview Type: Phone and in-person Short Description: Must complete a...
In PersonMedical Call Center Representative
- TEKsystems
- Indianapolis, IN (17 miles from Fishers, IN)
- 10 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 10 days ago
center experience or customer facing role - Adaptable (for example; open to working different departments which they could be asked to do in some situations) - Attention to detail with data entry -...
HybridBMV Intermittent Contact Center Representative
- State of Indiana
- Indianapolis, IN (17 miles from Fishers, IN)
- 10 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 10 days ago
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state,...
RemoteBMV Intermittent Contact Center Representative
- Indiana State Government
- Indianapolis, IN (19 miles from Fishers, IN)
- 12 days ago
- Indianapolis, IN (19 miles from Fishers, IN)
- 12 days ago
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state,...
Remote- Noblesville, IN (11 miles from Fishers, IN)
- 24 days ago
- Noblesville, IN (11 miles from Fishers, IN)
- 24 days ago
un Call center, Customer Service compensation: Negotiable employment type: experience level: no experience required job title: Call center rep We need two individuals with experience dealing with...
In Person- DHL
- Indianapolis, IN (17 miles from Fishers, IN)
- 27 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 27 days ago
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the worlds most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like...
In PersonCall Center Agent - IN - Part-Time - Mon, Tues, Wed and Thurs 4 PM to 8 PM and Sat 9 AM to 1 PM.
- Versiti, Inc.
- Indianapolis, IN (17 miles from Fishers, IN)
- 30+ days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 30+ days ago
Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research...
In Person Part Time- Rehab Medical
- Indianapolis, IN (17 miles from Fishers, IN)
- 30+ days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 30+ days ago
Call Center Representative Job Category: Customer Experience Requisition Number: CUSTO001971 Posting Details Posted: April 15, 2026 Full-Time On-site Locations Showing 1 location 3750 Priority Way S...
In PersonClient Support Specialist - Greater Indianapolis, IN Area (REMOTE)
- Fidelity Investments
- Carmel, IN (17 miles from Fishers, IN)
- 45+ days ago
- Carmel, IN (17 miles from Fishers, IN)
- 45+ days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
In PersonCustomer Success Agent - Call Center Representative
- Freedom Mortgage
- Indianapolis, IN (17 miles from Fishers, IN)
- 60+ days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 60+ days ago
Summary: Must be local to Fishers, IN. The Agent, Customer Success will support FMCs Call Center operations. The purpose of the role is to provide exceptional service to our customers, answering...
In PersonMember Service Specialist/Call Center
- FORUM Credit Union
- Fishers, IN
- 60+ days ago
- Fishers, IN
- 60+ days ago
As a Member Service Specialist (Call Center Representative) you will be a trusted financial advisor for our members, while maintaining professionalism on and off the telephone....
In PersonCommercial Client Support Specialist
- First Merchants Corporation
- Indianapolis, IN (17 miles from Fishers, IN)
- 90+ days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 90+ days ago
First Merchants Bank is seeking a Commercial Client Support Specialist to join our team! This position will serve a critical role as a specialist partner to the Commercial Banking team by driving...
In PersonDemographic Data for Fishers, IN
Moving to Fishers, IN? Find some basic demographic data about Fishers, IN below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Fishers, IN
Highest Education Level
Call Center Representatives in Fishers, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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