Call Center Representative Jobs in Bolingbrook, IL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Specialist - Work From Home
- Streamwood, IL (22 miles from Bolingbrook, IL)
- 3 days ago
- Streamwood, IL (22 miles from Bolingbrook, IL)
- 3 days ago
FT Call Center Specialist - Work From Home [Customer Service / Remote] - Anywhere in U.S. / $21.91 per hour / Medical, dental & vision / 401K / PTO / Multiple positions available - As a Call...
Remote WorkULINE- Call Center Representative
- Burr Ridge, IL (7 miles from Bolingbrook, IL)
- 4 days ago
- Burr Ridge, IL (7 miles from Bolingbrook, IL)
- 4 days ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the...
- Schaumburg, IL (23 miles from Bolingbrook, IL)
- 5 days ago
- Schaumburg, IL (23 miles from Bolingbrook, IL)
- 5 days ago
Looking for a sales career where you control your income? Join our team as a Client Relations Specialist and help individuals make informed financial decisions with Indexed Universal Life (IUL)...
Remote Work- Worth, IL (14 miles from Bolingbrook, IL)
- 6 days ago
- Worth, IL (14 miles from Bolingbrook, IL)
- 6 days ago
Call Center Representative Job Description Position Title: Call Center Representative Duration: 6 Months Location: Worth, IL 60482 (Potential for in-person training if a group is brought on at once...
Remote WorkClient Support Specialist - Payroll
- Elk Grove Village, IL (22 miles from Bolingbrook, IL)
- 7 days ago
- Elk Grove Village, IL (22 miles from Bolingbrook, IL)
- 7 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Customer Service Representative
- Burr Ridge, IL (7 miles from Bolingbrook, IL)
- 7 days ago
- Burr Ridge, IL (7 miles from Bolingbrook, IL)
- 7 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144...
- Carol Stream, IL (15 miles from Bolingbrook, IL)
- 12 days ago
- Carol Stream, IL (15 miles from Bolingbrook, IL)
- 12 days ago
Escalate non-routine inquiries to senior call center representatives as needed. Participate in team meetings and contribute recommendations for process improvements....
- Romeoville, IL (4 miles from Bolingbrook, IL)
- 16 days ago
- Romeoville, IL (4 miles from Bolingbrook, IL)
- 16 days ago
Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is...
Call Center Customer Service Admissions Specialist
- Lisle, IL (6 miles from Bolingbrook, IL)
- 20 days ago
- Lisle, IL (6 miles from Bolingbrook, IL)
- 20 days ago
We have multiple openings for Admissions Service Representatives in a call center environment to join our client's growing team! If you're someone that believes in the positive impact of...
Leaf Home Enhancements - (Miracle / Window Works) - Call Center Representative
- Bolingbrook, IL
- 25 days ago
- Bolingbrook, IL
- 25 days ago
Leaf Home Enhancements - (Miracle / Window Works) - Call Center Representative Address Bolingbrook, IL 60490, USA Compensation $18.00/hour Job Description At Leaf Home people are at the heart of everything...
Entry Level Claims Call Center Specialist
- Bedford Park, IL (14 miles from Bolingbrook, IL)
- 30+ days ago
- Bedford Park, IL (14 miles from Bolingbrook, IL)
- 30+ days ago
We are seeking Claims Call Center Specialists for our growing insurance company! The Claims Call Center Specialist will be responsible for the intake of initial reports of losses. They will...
MANAGEMENT REGISTRY INC dba Malone Solutions Call Center Customer Service in Bolingbrook , Illinois This job was posted by : For more information, please see: Answering incoming calls research and...
- Worth, IL (14 miles from Bolingbrook, IL)
- 30+ days ago
- Worth, IL (14 miles from Bolingbrook, IL)
- 30+ days ago
Call Center Representative#25-52263 Worth, IL All On-site Job Description Our Client, a Commercial Banking company, is looking for a Call Center Representative for their Remote location....
- Naperville, IL (5 miles from Bolingbrook, IL)
- 60+ days ago
- Naperville, IL (5 miles from Bolingbrook, IL)
- 60+ days ago
Center Representative Accounting & Finance $ 21.75 / Hour location_on Naperville, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
- Wheaton, IL (10 miles from Bolingbrook, IL)
- 90+ days ago
- Wheaton, IL (10 miles from Bolingbrook, IL)
- 90+ days ago
We are excited to offer the opportunity to join our team within Crisis Services as a 988 Call Center Specialist. Crisis Services is in the newest building on the DuPage County Campus in Wheaton...
Demographic Data for Bolingbrook, IL
Moving to Bolingbrook, IL? Find some basic demographic data about Bolingbrook, IL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bolingbrook, IL
Highest Education Level
Call Center Representatives in Bolingbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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