Call Center Representative Jobs in Aiea, HI

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-10 of 10 Jobs

Call Center Representative

Honolulu, HI (6 miles from Aiea, HI)
14 hours ago

Honolulu, HI (6 miles from Aiea, HI)
14 hours ago

Elite Parking Services is hiring a full time Call Center Representative. Hours of operation for the call center is 8am to 10pm, Monday to Friday. Pay rate is $18/hour....

Graveyard Shift Call Center Representative

Honolulu, HI (6 miles from Aiea, HI)
6 days ago

Honolulu, HI (6 miles from Aiea, HI)
6 days ago

Graveyard Shift Call Center Representative (217678-04) A local utility company is looking for customer service driven individuals to assist their customer relations department....

Remote Work

Security Call Center Representative - $18/hr - Weekly Pay - Start ASAP - Parking Provided

Honolulu, HI (6 miles from Aiea, HI)
8 days ago

Honolulu, HI (6 miles from Aiea, HI)
8 days ago

Additional Skills & Qualifications + Call center experience preferred. + Previous customer service experience required. + Dependable: Reliable and trustworthy. + People-oriented: Enjoys interacting...

Call Center Representative

Honolulu, HI (6 miles from Aiea, HI)
8 days ago

Honolulu, HI (6 miles from Aiea, HI)
8 days ago

Work Schedule:Full time hours, 8:30am-5pm may include a Saturday or Sunday Pay:$18-$20/hr Location:Honolulu, HI Youd be great for the Call Center Representative role if you have the following: - High...

Medical Insurance Call Center Representative - $20/hr - Weekly Pay - Start ASAP

Honolulu, HI (6 miles from Aiea, HI)
8 days ago

Honolulu, HI (6 miles from Aiea, HI)
8 days ago

This position is fully in-person on Oahu** Schedule: Monday-Friday daytime Location: Ala Moana or Kapolei Description Assist customers in a timely and accurate manner through phone interactions....

Nightshift Call Center Rep (Hybrid Oahu-based)

Honolulu, HI (6 miles from Aiea, HI)
9 days ago

Honolulu, HI (6 miles from Aiea, HI)
9 days ago

Full-time, Nightshift Call Center Representative Location: Honolulu Industry: Utility Schedule: Must be available Sunday through Saturday from 10:00 pm to 6:00 am Pay: $30.00 per hour Candidates must...

Client Relations Specialist (Japanese Speaking)

Honolulu, HI (6 miles from Aiea, HI)
10 days ago

Honolulu, HI (6 miles from Aiea, HI)
10 days ago

As a Client Relations Specialist (Japanese Speaking), you are the primary liaison to our international customers during the follow-up process of incomplete paperwork/monies for contracts and...

Customer Relations Associate

Honolulu, HI (6 miles from Aiea, HI)
12 days ago

Honolulu, HI (6 miles from Aiea, HI)
12 days ago

The Customer Relations Associate greets all walk-in customers at Servco Toyota Honolulu and makes customers feel comfortable by creating a warm and friendly environment. Responsibilities: Greets...

Call Center Representative

Honolulu, HI (6 miles from Aiea, HI)
30+ days ago

Honolulu, HI (6 miles from Aiea, HI)
30+ days ago

Full-time, Call Center Representative Location: Honolulu (Downtown) Industry: Insurance Schedule: Monday through Friday from 8:00am to 4:30pm (including 1 hour lunch break) Pay: $18.00 per hour Candidates...

Client Relations Specialist

Honolulu, HI (6 miles from Aiea, HI)
45+ days ago

Honolulu, HI (6 miles from Aiea, HI)
45+ days ago

As a Client Relations Specialist, you are the primary liaison to our customers during the follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase....

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Demographic Data for Aiea, HI

Moving to Aiea, HI? Find some basic demographic data about Aiea, HI below.

Median Age

Average Household Income

Home Value vs Household Income in Aiea, HI

Local

National

Total Population

42,833

Number of Businesses

1,048

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Aiea, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Aiea, HI offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Aiea, HI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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