Call Center Representative Jobs in Aiea, HI
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Honolulu, HI (6 miles from Aiea, HI)
- 2 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 2 days ago
About the Role: Do you have security or loss prevention experience and are looking for full-time work hours? Answers calls for service, deploys security resources in an effective and efficient...
- Honolulu, HI (6 miles from Aiea, HI)
- 2 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 2 days ago
Call Center Representative jobs are strongmunicators, who are open to learning a lot of new information about the bank's services and systems. Call center experience is preferred but not required....
- Honolulu, HI (6 miles from Aiea, HI)
- 7 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 7 days ago
Call Center Rep - Banking - TEKsystems - 3.8 Honolulu, HI Job Details Temporary $20 an hour 3 days ago Benefits Commuter assistance Health savings account AD&D insurance Disability insurance...
Call Center Representative (Honolulu, HI)
- Honolulu, HI (6 miles from Aiea, HI)
- 9 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 9 days ago
Paladin Consulting is currently hiring a Customer Service Representative/Call Center to join our team working onsite at our client's office located in Honolulu, HI. We work with companies that...
- Kapolei, HI (11 miles from Aiea, HI)
- 10 days ago
- Kapolei, HI (11 miles from Aiea, HI)
- 10 days ago
Customer Relations Associate Customer Relations Associate locations West Oahu time type Part time posted on Posted 3 Days Ago job requisition id R3309 The part-time Customer Relations Associate...
Medical Insurance Call Center Representative - $20/hr - Weekly Pay - Start ASAP
- Honolulu, HI (6 miles from Aiea, HI)
- 10 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 10 days ago
This position is fully in-person on Oahu** Description Assist customers in a timely and accurate manner through phone interactions. Maintain performance standards for quantity, timeliness,...
Bank Call Center Representative - $20/hr - Weekly Pay - Parking Provided
- Honolulu, HI (6 miles from Aiea, HI)
- 10 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 10 days ago
Bank Call Center Representative - $20/hr - Weekly Pay - Parking Provided (part of Allegis Group) 3.8 3.8 out of 5 stars Honolulu, HI 96801 **This position is fully in-person on Oahu** Description We...
Security Call Center Representative - $18/hr - Weekly Pay - Start ASAP - Parking Provided
- Honolulu, HI (6 miles from Aiea, HI)
- 10 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 10 days ago
Additional Skills & Qualifications Call center experience preferred. Previous customer service experience required. Dependable: Reliable and trustworthy....
Bank Call Center Representative - $20/hr - Weekly Pay - Start Next Week!
- Honolulu, HI (6 miles from Aiea, HI)
- 12 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 12 days ago
This position is fully in-person on Oahu** Job Summary: The Call Center Representative is responsible for handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and...
Security Call Center Rep - 18 - 2pm-10pm Shift - WEEKLY PAY!
- Honolulu, HI (6 miles from Aiea, HI)
- 15 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 15 days ago
Security Call Center Rep - 18 - 2pm-10pm Shift - WEEKLY PAY! (part of Allegis Group) 3.8 3.8 out of 5 stars Honolulu, HI 96801 Weekly Pay Near the airport Description Notify customers of alarm and...
Sr Email/Chat Contact Center Representative - Banking Support
- Honolulu, HI (6 miles from Aiea, HI)
- 16 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 16 days ago
Mortgage Customer Support (remote) This is a remote position open to any qualified applicant in the United States. Job Summary Interact over the phone or by chat with customers and internal team...
Call Center Customer Service Professional- Inbound (Hawaii)
- Honolulu, HI (6 miles from Aiea, HI)
- 23 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 23 days ago
Description Who is EMS|MC EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S....
- Fort Shafter, HI (4 miles from Aiea, HI)
- 30+ days ago
- Fort Shafter, HI (4 miles from Aiea, HI)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
- Honolulu, HI (6 miles from Aiea, HI)
- 30+ days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 30+ days ago
Full-time, Call Center Representative Location: Honolulu Industry: Insurance Schedule: Monday through Friday from 8:00 am to 4:30 pm....
Demographic Data for Aiea, HI
Moving to Aiea, HI? Find some basic demographic data about Aiea, HI below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Aiea, HI
Highest Education Level
Call Center Representatives in Aiea, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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