Call Center Representative Jobs in Midway, GA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- MCI Careers
- Hinesville, GA (16 miles from Midway, GA)
- 20 hours ago
- Hinesville, GA (16 miles from Midway, GA)
- 20 hours ago
LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonBilingual Spanish Call Center Representative
- MCI Careers
- Garden City, GA (24 miles from Midway, GA)
- 11 days ago
- Garden City, GA (24 miles from Midway, GA)
- 11 days ago
Were looking for Bilingual Spanish Call Center Representatives who can deliver exceptional customer support in both languages....
In PersonCall Center Collections Representative
- MCI Careers
- Garden City, GA (24 miles from Midway, GA)
- 11 days ago
- Garden City, GA (24 miles from Midway, GA)
- 11 days ago
LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In Person- MCI Careers
- Garden City, GA (24 miles from Midway, GA)
- 11 days ago
- Garden City, GA (24 miles from Midway, GA)
- 11 days ago
LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In Person- MCI Careers
- Garden City, GA (24 miles from Midway, GA)
- 11 days ago
- Garden City, GA (24 miles from Midway, GA)
- 11 days ago
Join our team as a Call Center Representative....
In PersonCall Center Customer Service Representative
- MCI Careers
- Garden City, GA (24 miles from Midway, GA)
- 11 days ago
- Garden City, GA (24 miles from Midway, GA)
- 11 days ago
LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonRemote Call Center Representative
- MCI Military Recruitment
- Richmond Hill, GA (10 miles from Midway, GA)
- 30+ days ago
- Richmond Hill, GA (10 miles from Midway, GA)
- 30+ days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
RemoteCall Center Customer Service Manager
- MCI Careers
- Garden City, GA (24 miles from Midway, GA)
- 30+ days ago
- Garden City, GA (24 miles from Midway, GA)
- 30+ days ago
LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonCall Center Representative Job Openings (SAVANNAH, GA, USA)
- MCI Careers
- Garden City, GA (24 miles from Midway, GA)
- 30+ days ago
- Garden City, GA (24 miles from Midway, GA)
- 30+ days ago
We are hiring an experienced and customer-driven Call Center Representative to join our team in Savannah....
In PersonBank Call Center Representative - Evening
- MCI Careers
- Garden City, GA (24 miles from Midway, GA)
- 30+ days ago
- Garden City, GA (24 miles from Midway, GA)
- 30+ days ago
LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonBank Call Center Representative - Mid-shift
- MCI Careers
- Garden City, GA (24 miles from Midway, GA)
- 30+ days ago
- Garden City, GA (24 miles from Midway, GA)
- 30+ days ago
We are seeking a skilled and customer-focused Bank Call Center Representative to join our team during mid-shift hours, providing essential support to clients during peak daytime activity....
RemoteBank Call Center Representative - 4X10 Shift
- MCI Careers
- Garden City, GA (24 miles from Midway, GA)
- 30+ days ago
- Garden City, GA (24 miles from Midway, GA)
- 30+ days ago
Were looking for a dedicated and detail-oriented Bank Call Center Representative to join our team....
RemoteDemographic Data for Midway, GA
Moving to Midway, GA? Find some basic demographic data about Midway, GA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Midway, GA
Highest Education Level
Call Center Representatives in Midway, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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