Call Center Representative Jobs in Midway, GA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Customer Service Representative
- Garden City, GA (24 miles from Midway, GA)
- 26 days ago
- Garden City, GA (24 miles from Midway, GA)
- 26 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Call Center Collections Representative
- Garden City, GA (24 miles from Midway, GA)
- 26 days ago
- Garden City, GA (24 miles from Midway, GA)
- 26 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
- Garden City, GA (24 miles from Midway, GA)
- 28 days ago
- Garden City, GA (24 miles from Midway, GA)
- 28 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Call Center Customer Service Representative
- Garden City, GA (24 miles from Midway, GA)
- 28 days ago
- Garden City, GA (24 miles from Midway, GA)
- 28 days ago
LOCATION Savannah, GA JOB TYPE Full-Time & Part-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...
- Garden City, GA (24 miles from Midway, GA)
- 28 days ago
- Garden City, GA (24 miles from Midway, GA)
- 28 days ago
Join our team as a Call Center Representative....
Call Center Collections Representative
- Garden City, GA (24 miles from Midway, GA)
- 28 days ago
- Garden City, GA (24 miles from Midway, GA)
- 28 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Bilingual Spanish Call Center Representative
- Garden City, GA (24 miles from Midway, GA)
- 28 days ago
- Garden City, GA (24 miles from Midway, GA)
- 28 days ago
Were hiring Bilingual Call Center Representatives to provide outstanding support in both English and Spanish. If youre fluent in both languages and enjoy helping people, we want to hear from you!...
Work-at-Home Call Center Agent
- Fort Stewart, GA (17 miles from Midway, GA)
- 45+ days ago
- Fort Stewart, GA (17 miles from Midway, GA)
- 45+ days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Remote Contact Center Representative
- Richmond Hill, GA (10 miles from Midway, GA)
- 45+ days ago
- Richmond Hill, GA (10 miles from Midway, GA)
- 45+ days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkRemote Call Center Representative
- Fort Stewart, GA (17 miles from Midway, GA)
- 45+ days ago
- Fort Stewart, GA (17 miles from Midway, GA)
- 45+ days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkCall Center Customer Service Manager
- Garden City, GA (24 miles from Midway, GA)
- 45+ days ago
- Garden City, GA (24 miles from Midway, GA)
- 45+ days ago
A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred....
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for Midway, GA
Moving to Midway, GA? Find some basic demographic data about Midway, GA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Midway, GA
Highest Education Level
Call Center Representatives in Midway, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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