Call Center Representative Jobs in Winter Park, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Maitland, FL (2 miles from Winter Park, FL)
- 1 day ago
- Maitland, FL (2 miles from Winter Park, FL)
- 1 day ago
Preferred qualifications: Medical office or medical call center setting experience Previous call center experience preferred Bilingual Spanish speaker This facility is an equal opportunity employer...
Plz read This is an appointment that is 100% commission. It is a 9 to 5 Monday through Friday position and I'm looking for committed people who already have a wired headset and a computer that is...
Remote WorkCall Center Rep - Maitland, FL
- Maitland, FL (2 miles from Winter Park, FL)
- 3 days ago
- Maitland, FL (2 miles from Winter Park, FL)
- 3 days ago
Company Name ARS-Rescue Rooter Overview American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has...
Lead Nurture Specialist (Call Center)
- Kissimmee, FL (20 miles from Winter Park, FL)
- 4 days ago
- Kissimmee, FL (20 miles from Winter Park, FL)
- 4 days ago
Remote Nurture Specialist Reports To: Lead Nurture Supervisor Shift : Mon-Sun from 9 AM-10 PM EST (This would be a 5-day work week with a total of 40 hours, must be flexible within these hours)...
100% Remote WFH Work From Home Call Center Agent (ALL STATES except,
- Kissimmee, FL (20 miles from Winter Park, FL)
- 6 days ago
- Kissimmee, FL (20 miles from Winter Park, FL)
- 6 days ago
WFH starts here $10-18/hr Multiple streams of income are grown here! Copy and search the website below to learn more about our company and who we work with. www.connectpro.global/work-from-home...
Remote WorkContact Center Representative- 1st Shift Full-Time
- Lake Mary, FL (11 miles from Winter Park, FL)
- 6 days ago
- Lake Mary, FL (11 miles from Winter Park, FL)
- 6 days ago
Location:** Media, PA **Schedule** : 1st Shift 11:00 AM - 7:00 PM (37.5 hours/week, 7-day availability) **Position Summary** : Join our winning team where great careers begin. At Wawa, our Contact...
- Maitland, FL (2 miles from Winter Park, FL)
- 7 days ago
- Maitland, FL (2 miles from Winter Park, FL)
- 7 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Bilingual Client Support Specialist - English/Spanish
- Maitland, FL (2 miles from Winter Park, FL)
- 7 days ago
- Maitland, FL (2 miles from Winter Park, FL)
- 7 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Next Gen Client Support Specialist
- Maitland, FL (2 miles from Winter Park, FL)
- 7 days ago
- Maitland, FL (2 miles from Winter Park, FL)
- 7 days ago
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow,...
Remote Bilingual Call Center Representative Spanish-English
- Sanford, FL (16 miles from Winter Park, FL)
- 7 days ago
- Sanford, FL (16 miles from Winter Park, FL)
- 7 days ago
We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients....
Remote WorkRemote Bilingual Call Center Representative Spanish-English
- Orlando, FL (3 miles from Winter Park, FL)
- 7 days ago
- Orlando, FL (3 miles from Winter Park, FL)
- 7 days ago
We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients....
Remote WorkPharmacy Call Center Technician - Orlando, FL
- Orlando, FL (3 miles from Winter Park, FL)
- 13 days ago
- Orlando, FL (3 miles from Winter Park, FL)
- 13 days ago
Pharmacy Call Center Technician - Orlando, FL#25-49959 Orlando, FL All On-site Job Description Under the direct supervision of the Supervisor, Pharmacy Services Call Center, the Pharmacy Call...
Talent Acquisition Specialist-Call Center
- Orlando, FL (3 miles from Winter Park, FL)
- 15 days ago
- Orlando, FL (3 miles from Winter Park, FL)
- 15 days ago
This position will provide consultative guidance and support high-volume recruiting business operations. The role includes screening, interviewing, collecting pre-employment requirements,...
In-Office Call Center Representative
- Orlando, FL (3 miles from Winter Park, FL)
- 22 days ago
- Orlando, FL (3 miles from Winter Park, FL)
- 22 days ago
SALARY: Starting at $15 during training SCHEDULE: Full Time opportunities Training M-F 8:30 AM - 5 PM Post Training 9 AM- 6 PM Saturdays included post training What Capital Vacations can offer...
Call Center Specialist Representative - Full Time Remote
- Orlando, FL (3 miles from Winter Park, FL)
- 28 days ago
- Orlando, FL (3 miles from Winter Park, FL)
- 28 days ago
Qualifications & Competencies: High school diploma or equivalent. 1-2 years Call Center Experience Excellent Data Entry skills/- 45-55 wpm minimum Must be computer literate and internet savvy Exceptional...
Remote WorkDemographic Data for Winter Park, FL
Moving to Winter Park, FL? Find some basic demographic data about Winter Park, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Winter Park, FL
Highest Education Level
Call Center Representatives in Winter Park, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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