Call Center Representative Jobs in Riverview, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Entry Level Customer Relations Associate (Pest Control)
- Tampa, FL (11 miles from Riverview, FL)
- 3 days ago
- Tampa, FL (11 miles from Riverview, FL)
- 3 days ago
Entry Level Customer Relations Associate (Pest Control) Pure Life Promotions Tampa, FL, US 5 days ago Quick Job type Full-time Quick Job description We are seeking an Entry Level Customer...
Tolling Call Center Representative (Full-Time)
- Tampa, FL (11 miles from Riverview, FL)
- 7 days ago
- Tampa, FL (11 miles from Riverview, FL)
- 7 days ago
LOCATION: Tampa, FL JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
- Tampa, FL (11 miles from Riverview, FL)
- 15 days ago
- Tampa, FL (11 miles from Riverview, FL)
- 15 days ago
LOCATION: Tampa, FL POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer...
- Tampa, FL (11 miles from Riverview, FL)
- 18 days ago
- Tampa, FL (11 miles from Riverview, FL)
- 18 days ago
The Call Center Representative will answer inbound calls from specified queues and process quotes, orders, and returns....
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
- Tampa, FL (11 miles from Riverview, FL)
- 21 days ago
- Tampa, FL (11 miles from Riverview, FL)
- 21 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote Work- Saint Petersburg, FL (20 miles from Riverview, FL)
- 27 days ago
- Saint Petersburg, FL (20 miles from Riverview, FL)
- 27 days ago
Description Introduction Do you have the career opportunities as a(an) Call Center Representative you want with your current employer?...
Call Center Customer Service Representative
- Tampa, FL (11 miles from Riverview, FL)
- 27 days ago
- Tampa, FL (11 miles from Riverview, FL)
- 27 days ago
LOCATION Tampa, FL JOB TYPE Full-Time & Part-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...
- Tampa, FL (11 miles from Riverview, FL)
- 27 days ago
- Tampa, FL (11 miles from Riverview, FL)
- 27 days ago
Join our team as a Call Center Representative....
Bilingual Spanish Call Center Representative
- Tampa, FL (11 miles from Riverview, FL)
- 27 days ago
- Tampa, FL (11 miles from Riverview, FL)
- 27 days ago
Were hiring Bilingual Call Center Representatives to provide outstanding support in both English and Spanish. If youre fluent in both languages and enjoy helping people, we want to hear from you!...
- Tampa, FL (11 miles from Riverview, FL)
- 27 days ago
- Tampa, FL (11 miles from Riverview, FL)
- 27 days ago
LOCATION Tampa, FL JOB TYPE Full-Time & Part-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...
Call Center Collections Representative
- Tampa, FL (11 miles from Riverview, FL)
- 27 days ago
- Tampa, FL (11 miles from Riverview, FL)
- 27 days ago
LOCATION Tampa, FL POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...
Bilingual Contact Center Representative (Full-Time & Part-Time)
- Tampa, FL (11 miles from Riverview, FL)
- 30+ days ago
- Tampa, FL (11 miles from Riverview, FL)
- 30+ days ago
Call Center Representatives professionally manage a variety of accounts, taking inbound requests and making outbound calls on behalf of some of the most recognized brands in the world....
- Brandon, FL (6 miles from Riverview, FL)
- 30+ days ago
- Brandon, FL (6 miles from Riverview, FL)
- 30+ days ago
POSITION TITLE: CALL CENTER REPRESENTATIVE FLSA: NON-EXEMPT Job Summary: The Call Center Representative is responsible for delivering excellent customer service through effective communication, quick...
High Volume Call Center Representative
- Saint Petersburg, FL (20 miles from Riverview, FL)
- 30+ days ago
- Saint Petersburg, FL (20 miles from Riverview, FL)
- 30+ days ago
Don't worry if you don't have previous call center experience, we are happy to teach you! This position will be in the Call Center and be responsible for high call volumes....
Remote Contact Center Representative
- Macdill AFB, FL (12 miles from Riverview, FL)
- 45+ days ago
- Macdill AFB, FL (12 miles from Riverview, FL)
- 45+ days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkDemographic Data for Riverview, FL
Moving to Riverview, FL? Find some basic demographic data about Riverview, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Riverview, FL
Highest Education Level
Call Center Representatives in Riverview, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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