Call Center Representative Jobs in Pembroke Pines, FL

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 19 Jobs

Sales Dental Call center Representaive

Friedman Dental Group
Plantation, FL (8 miles from Pembroke Pines, FL)
5 days ago

Friedman Dental Group
Plantation, FL (8 miles from Pembroke Pines, FL)
5 days ago

As a Dental Call Center Representative, you will be at the forefront of this mission, connecting with patients to schedule appointments and guaranteeing they receive the care they deserve....

Call Center Representative

Miami, FL (15 miles from Pembroke Pines, FL)
1 hour ago

Miami, FL (15 miles from Pembroke Pines, FL)
1 hour ago

The Call Center Representative exercises no supervision over other employees....

Client Support Specialist

Coral Springs, FL (19 miles from Pembroke Pines, FL)
16 hours ago

Coral Springs, FL (19 miles from Pembroke Pines, FL)
16 hours ago

Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...

Bi-lingual Spanish Call Center Representative (on-site)

Fort Lauderdale, FL (10 miles from Pembroke Pines, FL)
3 days ago

Fort Lauderdale, FL (10 miles from Pembroke Pines, FL)
3 days ago

CALL CENTER REPRESENTATIVE FinBe USA is one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a collections role....

Client Support Specialist

Miami, FL (15 miles from Pembroke Pines, FL)
8 days ago

Miami, FL (15 miles from Pembroke Pines, FL)
8 days ago

A client of Insight Global is looking for a Client Support Specialist to join their team in Miami, FL. What you can expect on a typical day: Client Support. You will help our clients manage their...

Bilingual Call Center Agent (Onsite)

Miami Beach, FL (16 miles from Pembroke Pines, FL)
12 days ago

Miami Beach, FL (16 miles from Pembroke Pines, FL)
12 days ago

Bilingual Call Center Agent (Onsite) 22nd Century Technologies, Inc. Pay rate: $21/hr on w2 United States, Florida, Miami Beach Jun 17, 2025 Title: Bilingual Call Center Agent (Onsite) Duration:...

Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)

Miami, FL (15 miles from Pembroke Pines, FL)
19 days ago

Miami, FL (15 miles from Pembroke Pines, FL)
19 days ago

We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....

Remote Work

Banking Contact Center Representative - Teller

Sunrise, FL (11 miles from Pembroke Pines, FL)
24 days ago

Sunrise, FL (11 miles from Pembroke Pines, FL)
24 days ago

Adecco is assisting a local client in the Sunrise area looking for a Banking Contact Center Representative to work a long-term possible temp to perm job. The Banking Contact Center representative...

Part Time Banking Contact Center Representative

Coral Springs, FL (19 miles from Pembroke Pines, FL)
24 days ago

Coral Springs, FL (19 miles from Pembroke Pines, FL)
24 days ago

Adecco is assisting a local client in the Coral Springs area looking for a Part-Time Banking Contact Center Representative to work a long-term possible temp to perm job. The Part-Time Banking...

Call Center Representative

Miami, FL (15 miles from Pembroke Pines, FL)
25 days ago

Miami, FL (15 miles from Pembroke Pines, FL)
25 days ago

We are seeking a dedicated and skilled professional to join our team as a Client Service Representative. This role involves managing and resolving client inquiries related to treasury, cash...

Call Center Representative

Pembroke Pines, FL
25 days ago

Pembroke Pines, FL
25 days ago

The Call Center Representative at Grand Fitness is responsible for assisting members with outstanding balances, upselling additional services, recapturing cancelled members, and proactively addressing...

Call Center Agent/Case Manager

Miami, FL (15 miles from Pembroke Pines, FL)
29 days ago

Miami, FL (15 miles from Pembroke Pines, FL)
29 days ago

Call Center Agent/Case Manager HybridCDR Health Care Inc.Temporary Miami, Florida, United States OVERVIEW Description CDR Health Care, Inc., is hiring Call Center Agents/Case Managers to provide...

Centralized Call Center Associate III - Ortho

Sunrise, FL (11 miles from Pembroke Pines, FL)
30+ days ago

Sunrise, FL (11 miles from Pembroke Pines, FL)
30+ days ago

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers,...

Call Center Agent (Temporary)

Miami, FL (15 miles from Pembroke Pines, FL)
30+ days ago

Miami, FL (15 miles from Pembroke Pines, FL)
30+ days ago

About Us Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its...

Call Center Agent / Telemarketer

Miami, FL (15 miles from Pembroke Pines, FL)
30+ days ago

Miami, FL (15 miles from Pembroke Pines, FL)
30+ days ago

Call Center Agent / Telemarketer Job Employer Name: Optima Marketing Systems USA LLCSpiderID: 13956311 Location: Miami, FloridaDate Posted: 3/6/2025 Wage:Category: Telemarketing Job Code: Number...

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Demographic Data for Pembroke Pines, FL

Moving to Pembroke Pines, FL? Find some basic demographic data about Pembroke Pines, FL below.

Median Age

Average Household Income

Home Value vs Household Income in Pembroke Pines, FL

Local

National

Total Population

21,536,064

Number of Businesses

615,315

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Pembroke Pines, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Pembroke Pines, FL offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Pembroke Pines, FL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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