Call Center Representative Jobs in Orange City, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Altamonte Springs, FL (19 miles from Orange City, FL)
- 2 days ago
- Altamonte Springs, FL (19 miles from Orange City, FL)
- 2 days ago
Sales Representative Vacation Promotions (Opt-In/Outbound Leads) Location: Platinum Elite Stays | Flexible Schedule Available Job Type: Full-Time | On-Site *SIGN ON BONUS* Join a fast-growing...
Bilingual Client Support Specialist - English/Spanish
- Maitland, FL (21 miles from Orange City, FL)
- 6 days ago
- Maitland, FL (21 miles from Orange City, FL)
- 6 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Call Center Customer Service Rep
- Maitland, FL (21 miles from Orange City, FL)
- 12 days ago
- Maitland, FL (21 miles from Orange City, FL)
- 12 days ago
TEKsystems is looking to hire several Hybrid Client Support Representatives for a large company out of Maitland, FL! **If you have stayed at a job longer than 3+ years in the last 5 years (must be...
Next Gen Client Support Specialist -Bilingual (English/Spanish)
- Maitland, FL (21 miles from Orange City, FL)
- 14 days ago
- Maitland, FL (21 miles from Orange City, FL)
- 14 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Client Support Specialist II - Benefits
- Maitland, FL (21 miles from Orange City, FL)
- 25 days ago
- Maitland, FL (21 miles from Orange City, FL)
- 25 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
- Mount Dora, FL (22 miles from Orange City, FL)
- 25 days ago
- Mount Dora, FL (22 miles from Orange City, FL)
- 25 days ago
For more information, please visit our webpage at www.midfloridaeye.com The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance....
Bilingual Contact Center Representative
- Winter Park, FL (23 miles from Orange City, FL)
- 30+ days ago
- Winter Park, FL (23 miles from Orange City, FL)
- 30+ days ago
Skills you'll bring for success: 1 - 3 years previous call center experience High School Diploma/GED or equivalent related business experience preferred Strong written and verbal communication skills...
- Maitland, FL (21 miles from Orange City, FL)
- 30+ days ago
- Maitland, FL (21 miles from Orange City, FL)
- 30+ days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
- Maitland, FL (21 miles from Orange City, FL)
- 60+ days ago
- Maitland, FL (21 miles from Orange City, FL)
- 60+ days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Remote Bilingual Call Center Representative Spanish-English
- Sanford, FL (7 miles from Orange City, FL)
- 60+ days ago
- Sanford, FL (7 miles from Orange City, FL)
- 60+ days ago
We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients....
Remote WorkFamily Care Call Center Representative
- Winter Park, FL (23 miles from Orange City, FL)
- 90+ days ago
- Winter Park, FL (23 miles from Orange City, FL)
- 90+ days ago
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 160...
Remote WorkDemographic Data for Orange City, FL
Moving to Orange City, FL? Find some basic demographic data about Orange City, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Orange City, FL
Highest Education Level
Call Center Representatives in Orange City, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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