Call Center Representative Jobs in Miramar, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Sales Dental Call center Representaive
- Friedman Dental Group
- Plantation, FL (8 miles from Miramar, FL)
- 8 days ago
- Friedman Dental Group
- Plantation, FL (8 miles from Miramar, FL)
- 8 days ago
As a Dental Call Center Representative, you will be at the forefront of this mission, connecting with patients to schedule appointments and guaranteeing they receive the care they deserve....
Customer Relations Associate (Entry -Level)
- Fort Lauderdale, FL (10 miles from Miramar, FL)
- 16 hours ago
- Fort Lauderdale, FL (10 miles from Miramar, FL)
- 16 hours ago
Company: Axiom Global Solutions Location: Ft. Lauderdale | In-Person | Day Shift Compensation: Starting $800/ week (With Training) Here at our company, youll find a dedicated group of...
Call Center Representative (Temporary)
- Miami, FL (15 miles from Miramar, FL)
- 1 day ago
- Miami, FL (15 miles from Miramar, FL)
- 1 day ago
Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes....
Remote WorkPosition Summary: The representative handles customer questions, complaints, and account inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution...
- Miami, FL (15 miles from Miramar, FL)
- 2 days ago
- Miami, FL (15 miles from Miramar, FL)
- 2 days ago
The Call Center Representative exercises no supervision over other employees....
- Coral Springs, FL (19 miles from Miramar, FL)
- 3 days ago
- Coral Springs, FL (19 miles from Miramar, FL)
- 3 days ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Bi-lingual Spanish Call Center Representative (on-site)
- Fort Lauderdale, FL (10 miles from Miramar, FL)
- 6 days ago
- Fort Lauderdale, FL (10 miles from Miramar, FL)
- 6 days ago
CALL CENTER REPRESENTATIVE FinBe USA is one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a collections role....
- Miami, FL (15 miles from Miramar, FL)
- 11 days ago
- Miami, FL (15 miles from Miramar, FL)
- 11 days ago
A client of Insight Global is looking for a Client Support Specialist to join their team in Miami, FL. What you can expect on a typical day: Client Support. You will help our clients manage their...
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
- Miami, FL (15 miles from Miramar, FL)
- 21 days ago
- Miami, FL (15 miles from Miramar, FL)
- 21 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....
Remote WorkBanking Contact Center Representative - Teller
- Sunrise, FL (11 miles from Miramar, FL)
- 26 days ago
- Sunrise, FL (11 miles from Miramar, FL)
- 26 days ago
Adecco is assisting a local client in the Sunrise area looking for a Banking Contact Center Representative to work a long-term possible temp to perm job. The Banking Contact Center representative...
Part Time Banking Contact Center Representative
- Coral Springs, FL (19 miles from Miramar, FL)
- 26 days ago
- Coral Springs, FL (19 miles from Miramar, FL)
- 26 days ago
Adecco is assisting a local client in the Coral Springs area looking for a Part-Time Banking Contact Center Representative to work a long-term possible temp to perm job. The Part-Time Banking...
- Miami, FL (15 miles from Miramar, FL)
- 28 days ago
- Miami, FL (15 miles from Miramar, FL)
- 28 days ago
We are seeking a dedicated and skilled professional to join our team as a Client Service Representative. This role involves managing and resolving client inquiries related to treasury, cash...
The Call Center Representative at Grand Fitness is responsible for assisting members with outstanding balances, upselling additional services, recapturing cancelled members, and proactively addressing...
Call Center Agent/Case Manager
- Miami, FL (15 miles from Miramar, FL)
- 30+ days ago
- Miami, FL (15 miles from Miramar, FL)
- 30+ days ago
Call Center Agent/Case Manager HybridCDR Health Care Inc.Temporary Miami, Florida, United States OVERVIEW Description CDR Health Care, Inc., is hiring Call Center Agents/Case Managers to provide...
Centralized Call Center Associate III - Ortho
- Sunrise, FL (11 miles from Miramar, FL)
- 30+ days ago
- Sunrise, FL (11 miles from Miramar, FL)
- 30+ days ago
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers,...
Demographic Data for Miramar, FL
Moving to Miramar, FL? Find some basic demographic data about Miramar, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Miramar, FL
Highest Education Level
Call Center Representatives in Miramar, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Energetic
- Technical Support
- Collections
- Microsoft Windows
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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