Call Center Representative Jobs in Cardiff By The Sea, CA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Bilingual Call Center Representative (English-Spanish)
- Escondido, CA (15 miles from Cardiff By The Sea, CA)
- 1 day ago
- Escondido, CA (15 miles from Cardiff By The Sea, CA)
- 1 day ago
The Call Center Representative answers calls in a timely manner, identifies and addresses the callers' needs; this requires strong communication skills, problem-solving abilities, and the ability to...
- Escondido, CA (15 miles from Cardiff By The Sea, CA)
- 2 days ago
- Escondido, CA (15 miles from Cardiff By The Sea, CA)
- 2 days ago
Primarily responsible for the daily operation of the 24-hours, seven day-a-week, computerized Palomar Health call center. Provides information, directs calls, calls codes and alarms, and records...
- Escondido, CA (15 miles from Cardiff By The Sea, CA)
- 3 days ago
- Escondido, CA (15 miles from Cardiff By The Sea, CA)
- 3 days ago
Client Relations Specialist ASG National Escondido, CA, US 3 days ago Quick Job type Full-time Quick Job description Looking for a sales career where you control your income? Join our team as a...
Remote Work- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 6 days ago
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 6 days ago
Our client is a leading healthcare company with an urgent need for Call Center Representatives in San Diego, CA....
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 12 days ago
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 12 days ago
PAS - Call Center Associate 4.1 4.1 out of 5 stars 200 West Arbor Drive, San Diego, CA 92103 Payroll Title: BLANK AST 2 Department: Patient Ambassadors Hiring Pay Scale $23.00 - $34.96 / Hour...
PAS - Call Center Associate - 135281
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 12 days ago
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 12 days ago
PAS - Call Center Associate - 135281 University of California, San Diego, United States 41 minutes ago Location: La Jolla, CALIFORNIA Deadline: ; UCSD Layoff from Career Appointment: Apply by...
Call Center Representative NOT REMOTE/Shift 1pm-9:30pm & Weekends
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 14 days ago
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 14 days ago
Responsibilities A Day in the Life of a Call Center Representative: As a Liberty Military Housing Call Center Representative, you will be responsible for providing customer service and assistance to...
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 18 days ago
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 18 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....
Remote WorkCall Center Representative (Vietnamese Bilingual)
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 22 days ago
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 22 days ago
Hiring Bilingual (Vietnamese-English) call center representative in San Diego!...
Customer Care Associate, CRBG Direct
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 30+ days ago
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 30+ days ago
Who We Are At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take...
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 60+ days ago
- San Diego, CA (21 miles from Cardiff By The Sea, CA)
- 60+ days ago
ABOUT COASTAL At Coastal Payroll Services, we're more than payroll. Coastal is a leading provider of human capital management services headquartered in Southern California that supports thousands...
Remote WorkDemographic Data for Cardiff By The Sea, CA
Moving to Cardiff By The Sea, CA? Find some basic demographic data about Cardiff By The Sea, CA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Cardiff By The Sea, CA
Highest Education Level
Call Center Representatives in Cardiff By The Sea, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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