Call Center Representative Jobs in Queen Creek, AZ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Relations Specialist - West Region - AZ - On Site
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 hours ago
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 hours ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Client Relations Specialist - EOR - AZ - On Site
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 hours ago
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 hours ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Client Relations Specialist - North Central - AZ - On Site
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 hours ago
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 hours ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Client Relations Specialist - Southeast Region - AZ - On Site
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 hours ago
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 hours ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 3 days ago
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 3 days ago
MDS Communications is looking to hire Call Center Representatives! Do you want the gratification of raising funds for well-respected nonprofit and charity organizations?...
Call Center Agent - Weekly Pay
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 4 days ago
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 4 days ago
MDS Communications is looking to hire Call Center Representatives! Do you want the gratification of raising funds for well-respected nonprofit and charity organizations?...
Next Gen Client Support Specialist
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 8 days ago
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 8 days ago
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow,...
Client Relations Specialist (Legal)
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 13 days ago
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 13 days ago
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
Customer Care Associate - In Person (May 27th)
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 14 days ago
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 14 days ago
Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. Progress Residential is the...
Bilingual Call Center Associate - (May 27th)
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 14 days ago
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 14 days ago
Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. Progress Residential is the...
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 days ago
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 days ago
Call Center Representative 2.8 2.8 out of 5 stars Chandler, AZ 85225 Call Center Representative Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry....
Legal Client Relations Specialist
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 days ago
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 15 days ago
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 18 days ago
- Chandler, AZ (20 miles from Queen Creek, AZ)
- 18 days ago
Inbound healthcare contact center representative role Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including...
Study Participant Representative - Call Center Bilingual
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 21 days ago
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 21 days ago
Requirements: High school diploma or GED Minimum 1 year of prior call center experience is required Bilingual Spanish-English fluency is required Prior data entry experience is required Must be 18 years...
AXS _Contact Center Representative I
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 30+ days ago
- Tempe, AZ (24 miles from Queen Creek, AZ)
- 30+ days ago
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000...
Demographic Data for Queen Creek, AZ
Moving to Queen Creek, AZ? Find some basic demographic data about Queen Creek, AZ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Queen Creek, AZ
Highest Education Level
Call Center Representatives in Queen Creek, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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