Call Center Representative Jobs in Chandler, AZ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Primary City/State: Fallon, Nevada Department Name: Fallon PCP RHC Work Shift: Day Job Category: Revenue Cycle A rewarding career that fits your life. Learn how Banner Health, a certified Great...
- Scottsdale, AZ (13 miles from Chandler, AZ)
- 13 hours ago
- Scottsdale, AZ (13 miles from Chandler, AZ)
- 13 hours ago
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are...
- Phoenix, AZ (14 miles from Chandler, AZ)
- 21 hours ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 21 hours ago
Call Center Representative at Sunrise Systems, Inc. Call Center Representative at Sunrise Systems, Inc. in Phoenix, Arizona Posted in Other 3 days ago....
Remote WorkCall Center Representative (Temporary)
- Phoenix, AZ (14 miles from Chandler, AZ)
- 1 day ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 1 day ago
The Call Center Representative position is responsible for customer service and processing for account-based employee benefit plans within our service center teams....
Remote Work- Gilbert, AZ (3 miles from Chandler, AZ)
- 1 day ago
- Gilbert, AZ (3 miles from Chandler, AZ)
- 1 day ago
Looking for a sales career where you control your income? Join our team as a Client Relations Specialist and help individuals make informed financial decisions with Indexed Universal Life (IUL)...
Remote WorkRemote Call Center Representatives – $16/hr. Weekly Pay!
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 days ago
At least 12 months of recent call center experience. Ability to commit to the full schedule with no time off during the first 90 days....
Remote WorkPhoenix, AZ - Business Operations - AZDOR - Education and Compliance - Call Center Agent
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
Candidates MUST have 1 year of recent call center experience. Interviews will be remote....
Remote Work- Tempe, AZ (6 miles from Chandler, AZ)
- 4 days ago
- Tempe, AZ (6 miles from Chandler, AZ)
- 4 days ago
CALL CENTER REPRESENTATIVE at TEKsystems in Tempe, Arizona, United States Job Description TEKsystems in partnership with One Medical Overview This is an inbound healthcare contact center representative...
- Phoenix, AZ (14 miles from Chandler, AZ)
- 5 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 5 days ago
Position: Engagement Specialist The Engagement Specialist is the first Monogram Health voice the patient comes in contact. The Engagement Specialist is responsible for reaching out to patients...
HR Contact Center Representative II
- Phoenix, AZ (14 miles from Chandler, AZ)
- 5 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 5 days ago
Responsibilities While this position provides services to the patients of CommonSpirit Health across the United States, this position must work on-site at our Phoenix AZ Virtual Hospital located...
Call Center/Customer Service (Outbound)
- Mesa, AZ (8 miles from Chandler, AZ)
- 5 days ago
- Mesa, AZ (8 miles from Chandler, AZ)
- 5 days ago
Call Center Representative Outbound Location: Mesa, AZ (Onsite) Pay: $18/hr to start | $20/hr upon direct hire Schedule: Must be available between 7:00 AM 7:00 PM (8-hour shifts scheduled within this...
- Tempe, AZ (6 miles from Chandler, AZ)
- 5 days ago
- Tempe, AZ (6 miles from Chandler, AZ)
- 5 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
AZDOR - Education and Compliance - Call Center Agent
- Phoenix, AZ (14 miles from Chandler, AZ)
- 6 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 6 days ago
Candidates MUST have 1 year of recent call center experience. Interviews will be remote. Resumes will be pushed to the hiring manager daily....
Remote WorkClient Relations Specialist - West Region - AZ - On Site
- Chandler, AZ
- 7 days ago
- Chandler, AZ
- 7 days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Demographic Data for Chandler, AZ
Moving to Chandler, AZ? Find some basic demographic data about Chandler, AZ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Chandler, AZ
Highest Education Level
Call Center Representatives in Chandler, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Call Center Management
- Telemarketing
- Courteous
- Insurance Verification
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Scheduling Appointments
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Telephone Skills
- Collections
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Troubleshooting
- Conflict Resolution
- Punctual
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Investigation
- Driving
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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