Call Center Manager Jobs in Franklin, TN

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1-5 of 5 Jobs

Call Center Coordinator

  • Welbehealth
  • Nashville, TN (22 miles from Franklin, TN)
  • 1 day ago
At WelbeHealth, we make the impossible, possible for underserved seniors. We do this through utilizing and developing cutting-edge healthcare and well-being service products especially for seniors...

Call Center Team Lead

  • Lee Company
  • Franklin, TN
  • 12 days ago
Summary of Job: The customer service quality team leader position is responsible for providing quality and efficient customer service to customers through the daily management of a team of...

Call Center Manager

  • Integreon
  • Nashville, TN (22 miles from Franklin, TN)
  • 18 days ago
Job Title: Manager, Litigation Location: Nashville, TN Role Summary: Integreon is seeking a highly capable Call Center Manager to develop and manage an inbound call center environment....

Operations Supervisor - Call Center

  • QTC
  • Nashville, TN (22 miles from Franklin, TN)
  • 19 days ago
QTC is seeking a Operations Supervisor - Call Center, in our Nashville, TN office. At QTC, the nation’s largest provider of disability and occupational health examination services, we are...

Call Center Coordinator

  • Tennessee State University
  • Nashville, TN (22 miles from Franklin, TN)
  • 25 days ago
Posting Summary: Responsible for coordinating and supervising the daily work activities of employees assigned to take emergency/nonemergency calls and those assigned to monitor video surveillance...

Demographic Data for Franklin, TN

Moving to Franklin, TN? Find some basic demographic data about Franklin, TN below.


Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...

Redesign and manage call center
What about to check again with these new environment and customer expectations? We must generate new strategy for our call center (contact center) . This course will teach you how to redesign and...

Salary for Call Center Manager Jobs in Franklin, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions

Highest Education Level

Call Center Managers in Franklin, TN offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.3%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Franklin, TN
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.