Call Center Manager Jobs in Minneapolis, MN

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1-3 of 3 Jobs

Call Center - Lead Generation

  • Randstad
  • Minnetonka, MN (8 miles from Minneapolis, MN)
  • 6 days ago
Do you want a remote position? Do you want a Monday - Friday schedule that has flexiblity with your schedule? Do you have previous call center and customer service experience? Our client is...
Remote Work

Customer Call Center Lead Supervisor

  • ABM
  • Minneapolis, MN
  • 8 days ago
The core function of this position is to supervise and conduct all core operations of the CCC. Supervise daily activity of all CCC support staff, process online and telephone requests for Ramp,...

Call Center Lead - Medina, MN

  • Rockler Companies, Inc
  • Hamel, MN (16 miles from Minneapolis, MN)
  • 15 days ago
This position serves as a liaison between Call Center Supervisor and the call center associates. Duties can include but are not limited to: fielding questions from call center associates, handling...

Demographic Data for Minneapolis, MN

Moving to Minneapolis, MN? Find some basic demographic data about Minneapolis, MN below.


Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...

Redesign and manage call center
What about to check again with these new environment and customer expectations? We must generate new strategy for our call center (contact center) . This course will teach you how to redesign and...

Salary for Call Center Manager Jobs in Minneapolis, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions

Highest Education Level

Call Center Managers in Minneapolis, MN offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.3%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Minneapolis, MN
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.