Customer Service Representative Jobs in Tucson, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Customer Service Representative
- Sahuarita, AZ (9 miles from Tucson, AZ)
- moments ago
- Sahuarita, AZ (9 miles from Tucson, AZ)
- moments ago
Senior Customer Service Representative Tucson, AZ Salary: $21.44-$23.82 per hour/$43,200-$47,997 annually commensurate to experience At GEICO, we offer a rewarding career where your ambitions are met...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $13 - $19 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Tucson, AZ
- 19 hours ago
- Tucson, AZ
- 19 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Joining a team of more than 11,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect...
CUSTOMER SERVICE REPRESENTATIVE 4 OPEN TO CURRENT ADOT EMPLOYEES ONLY!...
Remote WorkWe are seeking a dedicated and customer-focused Insurance Sales and Service Representative to join our team. In this role, you will be responsible for providing exceptional service to our clients,...
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
Overview The Associate Customer Service Representative will be working with a tight knit technical service support team providing the highest level of customer support by performing order entry, invoicing...
Service Center Tucson - University JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
Entry Level Customer Service / Sales Global Elite Tucson, Arizona, United States, 85701 12 hours ago Quick Job type Full-time Quick Job description Ambition over experience Are you ready to...
Store 2701520: 6090 S Park Ave, Tucson, Arizona 85706 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- South Tucson, AZ (10 miles from Tucson, AZ)
- 6 days ago
- South Tucson, AZ (10 miles from Tucson, AZ)
- 6 days ago
Store 2701581: 2004 S 6th Ave, South Tucson, Arizona 85713 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Tucson, AZ
Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Tucson, AZ
Highest Education Level
Customer Service Representatives in Tucson, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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