Call Center Representative Jobs in Chandler, AZ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Customer Service Call Center Representative - Accredo - Remote
- Phoenix, AZ (14 miles from Chandler, AZ)
- 8 hours ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 8 hours ago
As a Customer Service Call Center Representative, you'll play a vital role in supporting patients, ensuring timely access to life-impacting medications while representing Accredo with professionalism...
Remote WorkHealthcare Call Center Representative
- Tempe, AZ (6 miles from Chandler, AZ)
- 8 hours ago
- Tempe, AZ (6 miles from Chandler, AZ)
- 8 hours ago
TEKsystems in partnership with One Medical* Overview This is an inbound healthcare contact center representative role working for a nationwide primary care practice. Description + Managing phone...
Phoenix, AZ - Business Operations - AZDOR - Education and Compliance - Call Center Agent
- Phoenix, AZ (14 miles from Chandler, AZ)
- 9 hours ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 9 hours ago
Required Skills Skill Type Skill Name 1 Year of Call Center Experience Preferred Skills Skill Type Skill Name Spanish-speaking...
Sales Call Center Agent - Customer Facing
- Maricopa, AZ (19 miles from Chandler, AZ)
- 17 hours ago
- Maricopa, AZ (19 miles from Chandler, AZ)
- 17 hours ago
Company Summary Non-Negotiable Base Pay: $17.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! Department Summary...
Company Summary Non-Negotiable Base Pay: $17.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! Department Summary...
Call Center Representative (Temporary)
- Phoenix, AZ (14 miles from Chandler, AZ)
- 21 hours ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 21 hours ago
Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes....
Remote Work- Phoenix, AZ (14 miles from Chandler, AZ)
- 22 hours ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 22 hours ago
Copy and paste URL into browser to view full description: Qualifications: What you need to bring Customer service experience required. call center experience preferred; mechanical experience a plus....
- Phoenix, AZ (14 miles from Chandler, AZ)
- 22 hours ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 22 hours ago
Call Center Representative 3 Job Location: Address: 1600 W....
Remote Work- Phoenix, AZ (14 miles from Chandler, AZ)
- 1 day ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 1 day ago
Join our team as a Client Support Specialist in Phoenix, AZ! This is your chance to get your foot in the door with an established company offering a temp-to-hire opportunity with weekly pay of...
Sales Call Center Agent - Training Provided
- Maricopa, AZ (19 miles from Chandler, AZ)
- 2 days ago
- Maricopa, AZ (19 miles from Chandler, AZ)
- 2 days ago
Company Summary Non-Negotiable Base Pay: $17.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! Department Summary...
Customer Contact Center Representative - Remote, Pacific/Mountain
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 days ago
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been...
Remote Work- Maricopa, AZ (19 miles from Chandler, AZ)
- 3 days ago
- Maricopa, AZ (19 miles from Chandler, AZ)
- 3 days ago
Company Summary Non-Negotiable Base Pay: $17.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! Department Summary...
- Phoenix, AZ (14 miles from Chandler, AZ)
- 4 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 4 days ago
Responsibilities As our Oncology Charge Nurse at Dignity Health, you'll oversee a department of frontline nurses caring for patients. Every interaction is an opportunity to improve your...
- Phoenix, AZ (14 miles from Chandler, AZ)
- 5 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 5 days ago
OBJECTIVE AND POSITION SUMMARY We are hiring an on-call Client Support Specialist to work varied hours as needed for our Corazón program. The Client Support Specialist is responsible for the daily...
Patient Financial Service PFS Representative Call Center
- Phoenix, AZ (14 miles from Chandler, AZ)
- 6 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 6 days ago
Primary City/State: Casper, Wyoming Department Name: Casper Cole Creek PCP Work Shift: Day Job Category: Revenue Cycle You have a place in the health care industry. If you're looking to leverage...
Demographic Data for Chandler, AZ
Moving to Chandler, AZ? Find some basic demographic data about Chandler, AZ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Chandler, AZ
Highest Education Level
Call Center Representatives in Chandler, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Energetic
- Technical Support
- Collections
- Microsoft Windows
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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