Call Center Representative Jobs in Chandler, AZ

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 38 Jobs

Call Center Agent - Full Time/Part Time

  • Chandler, AZ
  • 15 hours ago
  • Chandler, AZ
  • 15 hours ago

MDS Communications is looking to hire Call Center Representatives! Do you want the gratification of raising funds for well-respected nonprofit and charity organizations?...

Call Center Associate - Hybrid

  • Gilbert, AZ (3 miles from Chandler, AZ)
  • 3 days ago
  • Gilbert, AZ (3 miles from Chandler, AZ)
  • 3 days ago

MDS Communications is looking to hire Call Center Representatives! Do you want the gratification of raising funds for well-respected nonprofit and charity organizations?...

Call Center Associate - Weekly Pay

  • Mesa, AZ (8 miles from Chandler, AZ)
  • 3 days ago
  • Mesa, AZ (8 miles from Chandler, AZ)
  • 3 days ago

MDS Communications is looking to hire Call Center Representatives! Do you want the gratification of raising funds for well-respected nonprofit and charity organizations?...

Rep- Call Center

  • Scottsdale, AZ (13 miles from Chandler, AZ)
  • 5 hours ago
  • Scottsdale, AZ (13 miles from Chandler, AZ)
  • 5 hours ago

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are...

Call Center Representative

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 12 hours ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 12 hours ago

Call Center Representative at Sunrise Systems, Inc. Call Center Representative at Sunrise Systems, Inc. in Phoenix, Arizona Posted in Other 3 days ago....

Remote Work

Call Center Representative (Temporary)

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 16 hours ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 16 hours ago

The Call Center Representative position is responsible for customer service and processing for account-based employee benefit plans within our service center teams....

Remote Work

Client Relations Specialist

  • Gilbert, AZ (3 miles from Chandler, AZ)
  • 1 day ago
  • Gilbert, AZ (3 miles from Chandler, AZ)
  • 1 day ago

Looking for a sales career where you control your income? Join our team as a Client Relations Specialist and help individuals make informed financial decisions with Indexed Universal Life (IUL)...

Remote Work

Remote Call Center Representatives – $16/hr. Weekly Pay!

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 1 day ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 1 day ago

At least 12 months of recent call center experience. Ability to commit to the full schedule with no time off during the first 90 days....

Remote Work

Phoenix, AZ - Business Operations - AZDOR - Education and Compliance - Call Center Agent

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 3 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 3 days ago

Candidates MUST have 1 year of recent call center experience. Interviews will be remote....

Remote Work

Call Center Representative

  • Tempe, AZ (6 miles from Chandler, AZ)
  • 4 days ago
  • Tempe, AZ (6 miles from Chandler, AZ)
  • 4 days ago

CALL CENTER REPRESENTATIVE at TEKsystems in Tempe, Arizona, United States Job Description TEKsystems in partnership with One Medical Overview This is an inbound healthcare contact center representative...

Call Center Representative

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 4 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 4 days ago

Position: Engagement Specialist The Engagement Specialist is the first Monogram Health voice the patient comes in contact. The Engagement Specialist is responsible for reaching out to patients...

HR Contact Center Representative II

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 4 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 4 days ago

Responsibilities While this position provides services to the patients of CommonSpirit Health across the United States, this position must work on-site at our Phoenix AZ Virtual Hospital located...

Call Center/Customer Service (Outbound)

  • Mesa, AZ (8 miles from Chandler, AZ)
  • 5 days ago
  • Mesa, AZ (8 miles from Chandler, AZ)
  • 5 days ago

Call Center Representative Outbound Location: Mesa, AZ (Onsite) Pay: $18/hr to start | $20/hr upon direct hire Schedule: Must be available between 7:00 AM 7:00 PM (8-hour shifts scheduled within this...

Client Support Specialist I

  • Tempe, AZ (6 miles from Chandler, AZ)
  • 5 days ago
  • Tempe, AZ (6 miles from Chandler, AZ)
  • 5 days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

AZDOR - Education and Compliance - Call Center Agent

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 6 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 6 days ago

Candidates MUST have 1 year of recent call center experience. Interviews will be remote. Resumes will be pushed to the hiring manager daily....

Remote Work

Demographic Data for Chandler, AZ

Moving to Chandler, AZ? Find some basic demographic data about Chandler, AZ below.


Local
National
296,547
7,193
Large

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Chandler, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Chandler, AZ offer the following education background
High School or GED
33.0%
Bachelor's Degree
25.1%
Associate's Degree
17.1%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Chandler, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Call Center Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »