Customer Service Representative Jobs in Milwaukee, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple Locations)
- Bayside, WI (7 miles from Milwaukee, WI)
- 20 days ago
- Bayside, WI (7 miles from Milwaukee, WI)
- 20 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative - Beverage
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 4 hours ago
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 4 hours ago
CUSTOMER SERVICE REPRESENTATIVE Belong to the Boelter community that brings people together......
Store Customer Service Specialist (Shared-Multiple Locations)
- Glendale, WI (7 miles from Milwaukee, WI)
- 4 hours ago
- Glendale, WI (7 miles from Milwaukee, WI)
- 4 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - Meadowbrook Dr. Office
- Waukesha, WI (15 miles from Milwaukee, WI)
- 4 hours ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 4 hours ago
Waukesha State Bank - The Bank of Friendly Service, is looking for enthusiastic individuals who are passionate about building relationships with customers, but don't want the grind of retail...
GEHC - Customer Service Representative III
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 4 hours ago
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 4 hours ago
They need to have call center experience and strong excel skills....
- Mount Pleasant, WI (23 miles from Milwaukee, WI)
- 4 hours ago
- Mount Pleasant, WI (23 miles from Milwaukee, WI)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Bilingual
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 5 hours ago
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 5 hours ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Waterford, WI (23 miles from Milwaukee, WI)
- 5 hours ago
- Waterford, WI (23 miles from Milwaukee, WI)
- 5 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative III
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 7 hours ago
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 7 hours ago
Payrate: $21.00 - $21.42/hr. Summary: The Candidate works within the Caption Care Operations team and contributes initiatives and tasks to ensure service excellence. They include but are not...
Store Customer Service Specialist (Shared-Multiple Locations)
- Mequon, WI (12 miles from Milwaukee, WI)
- 13 hours ago
- Mequon, WI (12 miles from Milwaukee, WI)
- 13 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service PeopleShare Milwaukee, WI, US 2h ago Fuel Your Future in Wireless Earn Big, Grow Fast, and Have Fun Doing It! Now Hiring! Wireless Retail sales reps in Milwaukee, WI with Uncapped...
Customer Service Representative
- West Allis, WI (5 miles from Milwaukee, WI)
- 14 hours ago
- West Allis, WI (5 miles from Milwaukee, WI)
- 14 hours ago
If so, we'd like you to join our team as a Customer Service Representative. About the Role: You will: Accurately process Sales Orders and Bids generated through telephone sales transactions....
Customer Service Representative (Loan Consultant II)
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 1 day ago
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative (Loan Consultant I)
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 1 day ago
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Demographic Data for Milwaukee, WI
Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Milwaukee, WI
Highest Education Level
Customer Service Representatives in Milwaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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