Customer Service Representative Jobs in Mesa, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 6 days ago
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 6 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Chandler, AZ (8 miles from Mesa, AZ)
- 10 days ago
- Liberty Mutual Insurance
- Chandler, AZ (8 miles from Mesa, AZ)
- 10 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Chandler, AZ (8 miles from Mesa, AZ)
- 13 days ago
- Liberty Mutual Insurance
- Chandler, AZ (8 miles from Mesa, AZ)
- 13 days ago
Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...
Remote Work
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 13 days ago
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 13 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
Bilingual Customer Service Specialist (Spanish)
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 21 days ago
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 21 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Glendale, AZ (20 miles from Mesa, AZ)
- 7 days ago
- Glendale, AZ (20 miles from Mesa, AZ)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - FT
- Phoenix, AZ (12 miles from Mesa, AZ)
- 5 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 5 days ago
$17.05/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative
- Phoenix, AZ (12 miles from Mesa, AZ)
- 8 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Storage Customer Service Representative
- Fountain Hills, AZ (12 miles from Mesa, AZ)
- 8 hours ago
- Fountain Hills, AZ (12 miles from Mesa, AZ)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Delivery Station Customer Service Associate
- Chandler, AZ (8 miles from Mesa, AZ)
- 8 hours ago
- Chandler, AZ (8 miles from Mesa, AZ)
- 8 hours ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Tire Technician Part-Time Morning Shift Superstition Sprg - 7:30am - 1pm Discount Tire 1357 S Power Rd Mesa, AZ, 85206 Overview The Tire Technician is the backbone of our success and is the first...
Outbound Customer Service - Insurance Verification - HYBRID
- Tempe, AZ (3 miles from Mesa, AZ)
- 10 hours ago
- Tempe, AZ (3 miles from Mesa, AZ)
- 10 hours ago
As the world's largest staffing and recruitment agency in the world, we can commit to find you the perfect role that gives you the opportunity to learn and grow in the life sciences arena....
- Phoenix, AZ (12 miles from Mesa, AZ)
- 15 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 15 hours ago
As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking...
Customer Service Advocate at Ultimate Staffing Services Customer Service Advocate at Ultimate Staffing Services in Mesa, Arizona Posted in Other 4 days ago. $22.00 - $24.00 per hour Job...
Demographic Data for Mesa, AZ
Moving to Mesa, AZ? Find some basic demographic data about Mesa, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mesa, AZ
Highest Education Level
Customer Service Representatives in Mesa, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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