Customer Service Representative Jobs in Huntsville, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Rep (05370) - 14451 US-231 431 N
- Hazel Green, AL (15 miles from Huntsville, AL)
- 19 hours ago
- Hazel Green, AL (15 miles from Huntsville, AL)
- 19 hours ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Customer Service & E-Commerce Supervisor - Full Time
- Huntsville, AL
- 19 hours ago
- Huntsville, AL
- 19 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Service Representative, work from home, and set your own schedule while helping others!....
Remote Work- Madison, AL (15 miles from Huntsville, AL)
- 3 days ago
- Madison, AL (15 miles from Huntsville, AL)
- 3 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
IT Customer Support Specialist FT - 1st shift (Entry Level)
- Huntsville, AL
- 3 days ago
- Huntsville, AL
- 3 days ago
Overview Job Summary The Customer Support Specialist provides support to Huntsville Hospital users with exceptional customer service, technical expertise, and timeliness. The Customer Support...
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Customer Service Representative (Sr. Loan Consultant)
- Huntsville, AL
- 4 days ago
- Huntsville, AL
- 4 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep(08191) - 152 Col Etheredge Blvd
- Huntsville, AL
- 4 days ago
- Huntsville, AL
- 4 days ago
Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...
- Madison, AL (15 miles from Huntsville, AL)
- 5 days ago
- Madison, AL (15 miles from Huntsville, AL)
- 5 days ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Customer Service Advisor (Bilingual)
- Madison, AL (15 miles from Huntsville, AL)
- 5 days ago
- Madison, AL (15 miles from Huntsville, AL)
- 5 days ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Customer Service Representative (Sr. Loan Consultant)
- Huntsville, AL
- 7 days ago
- Huntsville, AL
- 7 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
The MAPCO team of more than 1,900 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Join our team as a Remote Customer Service Representative and help support customers of various clients!...
Remote WorkSuperintendent of Customer Service Installation
- Huntsville, AL
- 10 days ago
- Huntsville, AL
- 10 days ago
Position Overview: The Installation Superintendent plans, organizes, directs, and controls the bulk and gaseous supply system installation activities and projects located in Huntsville, AL. This...
Demographic Data for Huntsville, AL
Moving to Huntsville, AL? Find some basic demographic data about Huntsville, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Huntsville, AL
Highest Education Level
Customer Service Representatives in Huntsville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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