Customer Service Representative Jobs in Saint Paul, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 247 Jobs
Multi-Color Corporation

Mitarbeiter im Customer Service (m/w/d)

Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...

Retail Customer Service Specialist (Bilingual Spanish & English Preferred)

  • Lakeville, MN (24 miles from Saint Paul, MN)
  • 26 days ago
  • Lakeville, MN (24 miles from Saint Paul, MN)
  • 26 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative (on-site)

  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 2 hours ago
  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 2 hours ago

Were evaluating talent for a variety of Customer Service and Administrative opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro. If you enjoy solving problems,...

Customer Service Sales Representative

  • Maplewood, MN (5 miles from Saint Paul, MN)
  • 3 hours ago
  • Maplewood, MN (5 miles from Saint Paul, MN)
  • 3 hours ago

7633 - Maplewood - 1325 Beam Avenue E, Maplewood, Minnesota, 55109 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Food Service Technology/Customer Service Specialist

  • Bloomington, MN (12 miles from Saint Paul, MN)
  • 2 hours ago
  • Bloomington, MN (12 miles from Saint Paul, MN)
  • 2 hours ago

Position Type: Administration Date Posted: 4/30/2025 Location: Jefferson High School    Position: Food Service Technology/Customer Service Specialist Effective Date: asap Hours: 8 hours...

Customer Service Associate - Morning Shift

  • Maple Grove, MN (23 miles from Saint Paul, MN)
  • 12 hours ago
  • Maple Grove, MN (23 miles from Saint Paul, MN)
  • 12 hours ago

Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

Customer Service Scheduler

  • Plymouth, MN (17 miles from Saint Paul, MN)
  • 12 hours ago
  • Plymouth, MN (17 miles from Saint Paul, MN)
  • 12 hours ago

Customer Service Scheduler Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office...

Retail Customer Service Specialist

  • Maple Grove, MN (23 miles from Saint Paul, MN)
  • 13 hours ago
  • Maple Grove, MN (23 miles from Saint Paul, MN)
  • 13 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Delivery Advocate

  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 16 hours ago
  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 16 hours ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Customer Service

  • Brooklyn Park, MN (16 miles from Saint Paul, MN)
  • 16 hours ago
  • Brooklyn Park, MN (16 miles from Saint Paul, MN)
  • 16 hours ago

Exciting Opportunity at Pilgrim Cleaners in Brooklyn Park! Are you a people person with a knack for great customer service? Look no further! We're on the hunt for an enthusiastic individual to...

Retail Customer Service Associate

  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 16 hours ago
  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 16 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Client Service Associate

  • Bloomington, MN (12 miles from Saint Paul, MN)
  • 16 hours ago
  • Bloomington, MN (12 miles from Saint Paul, MN)
  • 16 hours ago

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...

Patient Financial Services/Customer Service Representative

  • Saint Paul, MN
  • 1 day ago
  • Saint Paul, MN
  • 1 day ago

Job Overview This position is responsible for providing Fairview Health Services patients an understanding of the billing and insurance processing of their healthcare services. The CSC...

Customer Service Associate - Temporary

  • Saint Anthony, MN (9 miles from Saint Paul, MN)
  • 1 day ago
  • Saint Anthony, MN (9 miles from Saint Paul, MN)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Lakeville, MN (24 miles from Saint Paul, MN)
  • 1 day ago
  • Lakeville, MN (24 miles from Saint Paul, MN)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Saint Paul, MN

Moving to Saint Paul, MN? Find some basic demographic data about Saint Paul, MN below.


Local
National
824,831
20,778
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Saint Paul, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saint Paul, MN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saint Paul, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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