Customer Service Representative Jobs in Tampa, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 243 Jobs

Bilingual Customer Service Representative

JOB DESCRIPTION ADMINISTRATIVE CLERK / REGISTRAR SUPERVISOR: Executive Director JOB SUMMARY: This is a customer service position performing duties of an administrative nature as well as function...

Customer Service Advisor

  • Tampa, FL
  • 16 days ago
  • Tampa, FL
  • 16 days ago

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...

Remote Work

Customer Service Insurance - Sales

  • Tampa, FL
  • 26 days ago
  • Tampa, FL
  • 26 days ago

As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...

Customer Service Team Member- Pinellas Park (FL0233)

  • Pinellas Park, FL (16 miles from Tampa, FL)
  • 1 hour ago
  • Pinellas Park, FL (16 miles from Tampa, FL)
  • 1 hour ago

Job Details Job Location : Pinellas Park, FL Position Type : Full-Time/Part-Time Salary Range : $13.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...

Bilingual Customer Service Team Member - Clearwater, FL (FL0232)

  • Clearwater, FL (19 miles from Tampa, FL)
  • 1 hour ago
  • Clearwater, FL (19 miles from Tampa, FL)
  • 1 hour ago

Job Details Job Location : Clearwater, FL Position Type : Full-Time/Part-Time Salary Range : $13.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Customer Service Team Member - Clearwater, FL (FL0232)

  • Clearwater, FL (19 miles from Tampa, FL)
  • 1 hour ago
  • Clearwater, FL (19 miles from Tampa, FL)
  • 1 hour ago

Job Details Job Location : Clearwater, FL Position Type : Full-Time/Part-Time Salary Range : $13.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Customer Care Representative I

  • Tampa, FL
  • 1 hour ago
  • Tampa, FL
  • 1 hour ago

Overview Customer Care Representative I - Tampa, FL Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple...

Customer Support Specialist

  • Saint Petersburg, FL (16 miles from Tampa, FL)
  • 1 hour ago
  • Saint Petersburg, FL (16 miles from Tampa, FL)
  • 1 hour ago

Overview Champion Window - Customer Support Specialist (on-site position) As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty...

Customer Service Associate

  • Pinellas Park, FL (16 miles from Tampa, FL)
  • 1 hour ago
  • Pinellas Park, FL (16 miles from Tampa, FL)
  • 1 hour ago

Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...

Customer Service Associate - Temporary

  • Lutz, FL (13 miles from Tampa, FL)
  • 8 hours ago
  • Lutz, FL (13 miles from Tampa, FL)
  • 8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(05024) - 1410 Pinehurst Rd

  • Dunedin, FL (19 miles from Tampa, FL)
  • 11 hours ago
  • Dunedin, FL (19 miles from Tampa, FL)
  • 11 hours ago

Company Description Job Description It all starts with you! Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of...

Inside Sales/Customer Service Clearwater

  • Clearwater, FL (19 miles from Tampa, FL)
  • 1 day ago
  • Clearwater, FL (19 miles from Tampa, FL)
  • 1 day ago

Inside Sales Representative SUMMARY: Responsible for processing existing customer orders in a timely and friendly manner. Build productive relationships with customers and foster growth by...

Customer Service Rep(05000) - 320 E Cass Street

  • Tampa, FL
  • 1 day ago
  • Tampa, FL
  • 1 day ago

You'll find our Customer Service Representative jobs offer you more....

Client Service Associate (Tampa, FL)

  • Tampa, FL
  • 1 day ago
  • Tampa, FL
  • 1 day ago

Business Overview : Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow...

Unit Customer Service Rep - Primary Care 8A1 - 7am - 7pm

  • Tampa, FL
  • 1 day ago
  • Tampa, FL
  • 1 day ago

Job Summary Under general supervision, follows established policies, procedures, and professional guidelines, performing customer service, receptionist, and clerical/ secretarial activities....

Demographic Data for Tampa, FL

Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.


Local
National
814,472
28,939
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Tampa, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Tampa, FL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Tampa, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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