Customer Service Representative Jobs in Tampa, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL (4 miles from Tampa, FL)
- 8 days ago
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL (4 miles from Tampa, FL)
- 8 days ago
JOB DESCRIPTION ADMINISTRATIVE CLERK / REGISTRAR SUPERVISOR: Executive Director JOB SUMMARY: This is a customer service position performing duties of an administrative nature as well as function...
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...
Remote WorkAs an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...
Customer Service Fundamentals Career Training Opportunity
- Tampa, FL
- 7 hours ago
- Tampa, FL
- 7 hours ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
Customer Service & E-Commerce Supervisor - Full Time
- Clearwater, FL (19 miles from Tampa, FL)
- 10 hours ago
- Clearwater, FL (19 miles from Tampa, FL)
- 10 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Nature Of Work Employees are responsible for performing tasks of routine difficulty in receiving and recording payments and calculating and disbursing appropriate change. Work is distinguished...
- Land O Lakes, FL (21 miles from Tampa, FL)
- 1 day ago
- Land O Lakes, FL (21 miles from Tampa, FL)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Customer Support Representatives
- Wesley Chapel, FL (19 miles from Tampa, FL)
- 2 days ago
- Wesley Chapel, FL (19 miles from Tampa, FL)
- 2 days ago
Whats next for you? This great job.** Finding a job that fits your lifestyle isnt always easy. Thats where **Kelly** **** **Professional & Industrial** comes in. Were seeking for **a Customer...
Parts Customer Care Rep Crown Equipment Corporation - 3.4 Tampa, FL Job Details Full-time Estimated: $39.5K - $49.2K a year 6 hours ago Benefits Paid parental leave Paid holidays Disability...
Unit Customer Service Rep - Emergency Department - 7pm - 7am
- Tampa, FL
- 2 days ago
- Tampa, FL
- 2 days ago
Unit Customer Service Rep - Emergency Department - 7pm - 7am (250002NC) Job Description Unit Customer Service Rep - Emergency Department - 7pm - 7am - (250002NC) Description Under general...
Sales Representative Customer Service
- Riverview, FL (11 miles from Tampa, FL)
- 2 days ago
- Riverview, FL (11 miles from Tampa, FL)
- 2 days ago
Sales Representative Customer Service Fisher Agencies American Income Riverview, FL, US 1 day ago Quick Job type Full-time Quick Job description Who We Are Fisher Organization is the NewEngland...
Remote WorkServe as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Customer Service Specialist (Fixed Term Contract)
- Brandon, FL (10 miles from Tampa, FL)
- 2 days ago
- Brandon, FL (10 miles from Tampa, FL)
- 2 days ago
Customer Service Specialist (12 month contract) Location: In any of the Teranet locations in Manitoba (Winnipeg, Brandon, Dauphin, Morden, Neepawa, and Portage la Prairie) CS1 (Locals 397+399) Pay...
- Seffner, FL (11 miles from Tampa, FL)
- 2 days ago
- Seffner, FL (11 miles from Tampa, FL)
- 2 days ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 2 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 2 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Tampa, FL
Highest Education Level
Customer Service Representatives in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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