Customer Service Representative Jobs in Laramie, WY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Mountain West Farm Bureau Insurance
- Laramie, WY
- 1 day ago
- Laramie, WY
- 1 day ago
If these ideal Customer Service Representative traits describe you, please continue reading!...
In PersonBilingual Japanese Customer Service Representative
- CVS Health
- Laramie, WY (22 miles from Laramie, WY)
- 16 days ago
- Laramie, WY (22 miles from Laramie, WY)
- 16 days ago
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues...
In PersonCustomer Service Representative
- U-Haul
- Laramie, WY (22 miles from Laramie, WY)
- 30+ days ago
- Laramie, WY (22 miles from Laramie, WY)
- 30+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
In PersonMedical Equipment Driver & Customer Service
- Rotech Healthcare Inc.
- Laramie, WY
- 30+ days ago
- Laramie, WY
- 30+ days ago
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators,...
In PersonCustomer Service Representative
- Harris Computer Systems
- Laramie, WY (22 miles from Laramie, WY)
- 90+ days ago
- Laramie, WY (22 miles from Laramie, WY)
- 90+ days ago
Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach. Provide claim status to policyholders or providers with a positive and...
In PersonCustomer Service Rep(06020) - 1710 East Grand Ave.
- Domino's Pizza
- Laramie, WY
- 90+ days ago
- Laramie, WY
- 90+ days ago
Company Description Job Description General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive...
In PersonDemographic Data for Laramie, WY
Moving to Laramie, WY? Find some basic demographic data about Laramie, WY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Laramie, WY
Highest Education Level
Customer Service Representatives in Laramie, WY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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