Customer Service Representative Jobs in Cheyenne, WY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 15 Jobs

Customer Relations Specialist - Cheyenne YMCA (WY)

  • Cheyenne, WY
  • 20 hours ago
  • Cheyenne, WY
  • 20 hours ago

Overview The Cheyenne Family YMCA is seeking smilers, skilled chatters, and expert joy providers. We are in need of customer service specialists to welcome our members, answer questions, give...

Healthcare Customer Service Representative - Remote

  • Cheyenne, WY
  • 3 days ago
  • Cheyenne, WY
  • 3 days ago

Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.Connect with customers via phone/email/chat/and or social media to...

Remote Work

Customer Service / Inside Sales

  • Cheyenne, WY
  • 4 days ago
  • Cheyenne, WY
  • 4 days ago

We are hiring a full-time creative, resourceful customer service representative (CSR) in Cheyenne WY....

Pharmacy Customer Service Associate

  • Cheyenne, WY
  • 6 days ago
  • Cheyenne, WY
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate I

  • Cheyenne, WY
  • 6 days ago
  • Cheyenne, WY
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Senior Customer Service Representative - Corporate

  • Cheyenne, WY
  • 11 days ago
  • Cheyenne, WY
  • 11 days ago

**Who We Are: Wolters Kluwer: The world is a big place, find your place here. ( **What We Offer:** The Senior Customer Service Representative role offers growth potential opportunities, professional...

Customer Service Representative Direct Sales

  • Cheyenne, WY
  • 24 days ago
  • Cheyenne, WY
  • 24 days ago

Customer Service Representative Direct Sales 2.6 2.6 out of 5 stars Cheyenne, WY 82001 THIS IS AN IN OFFICE ROLE....

Remote Work

Customer Service Rep(06001) - 511 E Pershing

  • Cheyenne, WY
  • 27 days ago
  • Cheyenne, WY
  • 27 days ago

Company Description Job Description General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive...

Customer Service Rep(06006) - 901-A S. Greeley Highway, Unit A

  • Cheyenne, WY
  • 30+ days ago
  • Cheyenne, WY
  • 30+ days ago

General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet...

Customer Account Representative

  • Cheyenne, WY
  • 30+ days ago
  • Cheyenne, WY
  • 30+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep(06099) - 5410 Yellowstone Rd

  • Cheyenne, WY
  • 30+ days ago
  • Cheyenne, WY
  • 30+ days ago

Company Description Job Description General Job Duties involve operation of all equipment;5410 Yellowstone Rd. Cheyenne, WY 82009 stock and rotate ingredients from delivery to storage/work...

Retail Customer Service Associate

  • Cheyenne, WY
  • 45+ days ago
  • Cheyenne, WY
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Retail Customer Service Cashier

  • Cheyenne, WY
  • 60+ days ago
  • Cheyenne, WY
  • 60+ days ago

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...

Customer Service Representative

  • Cheyenne, WY
  • 90+ days ago
  • Cheyenne, WY
  • 90+ days ago

Adecco is hiring Customer Service Representatives with our client in Cheyenne, WY....

Customer Service/Sales

  • Cheyenne, WY
  • 90+ days ago
  • Cheyenne, WY
  • 90+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Demographic Data for Cheyenne, WY

Moving to Cheyenne, WY? Find some basic demographic data about Cheyenne, WY below.


Local
National
94,477
3,344
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Cheyenne, WY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cheyenne, WY offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cheyenne, WY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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