Customer Service Representative Jobs in Fond Du Lac, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Random Lake, WI (21 miles from Fond Du Lac, WI)
- 16 hours ago
- Random Lake, WI (21 miles from Fond Du Lac, WI)
- 16 hours ago
Title Customer Relations Specialist EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color,...
Part-Time Customer Service Representative
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 5 days ago
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 5 days ago
Culligan Kaat's Water Conditioning Plymouth, WI PART-TIME CUSTOMER SERVICE REPRESENTATIVE Culligan is an industry leader in water treatment that is currently looking for an experienced part-time Customer...
Customer Service - Donor Support Technician
- Ripon, WI (23 miles from Fond Du Lac, WI)
- 7 days ago
- Ripon, WI (23 miles from Fond Du Lac, WI)
- 7 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Representative
- Rosendale, WI (14 miles from Fond Du Lac, WI)
- 12 days ago
- Rosendale, WI (14 miles from Fond Du Lac, WI)
- 12 days ago
As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs....
- Malone, WI (9 miles from Fond Du Lac, WI)
- 13 days ago
- Malone, WI (9 miles from Fond Du Lac, WI)
- 13 days ago
JOB REQUIREMENTS: This position is heavily customer related. It involves cashiering in what could be a variety of locations. For Monday-Friday, and the month of August, cashiering is in the...
Req ID: 459444 Address: 191 West Rolling Meadows Drive Fond du Lac, WI, 54937 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
Customer Service Representative (Multi Branch Support)
- Fond du Lac, WI
- 17 days ago
- Fond du Lac, WI
- 17 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Customer Service Representative
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 24 days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 24 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- West Bend, WI (21 miles from Fond Du Lac, WI)
- 27 days ago
- West Bend, WI (21 miles from Fond Du Lac, WI)
- 27 days ago
Geared for the Driven At Klees-Sulok Oil Companies, Inc., a franchisee of Valvoline Instant Oil Change SM (VIOC), it all starts with our people. We demonstrate that belief every day by living a...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 27 days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 27 days ago
As our **Customer Service Representative**, youll work to help our patients check into the hospital....
Customer Service Representative
- Mayville, WI (19 miles from Fond Du Lac, WI)
- 27 days ago
- Mayville, WI (19 miles from Fond Du Lac, WI)
- 27 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
As a McDonald's crew member, you will have the opportunity to work with a positive team, focused on providing a place to grow, learn and develop. We are offering: + Competitive Wages - Full time...
Customer Service Representative - Patient Registration
- Chilton, WI (19 miles from Fond Du Lac, WI)
- 27 days ago
- Chilton, WI (19 miles from Fond Du Lac, WI)
- 27 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Fond Du Lac, WI
Moving to Fond Du Lac, WI? Find some basic demographic data about Fond Du Lac, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fond Du Lac, WI
Highest Education Level
Customer Service Representatives in Fond Du Lac, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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