Customer Service Representative Jobs in Fond Du Lac, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple locations)
- Fond du Lac, WI
- 30+ days ago
- Fond du Lac, WI
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Customer Service Specialist (Shared-Multiple Locations)
- Fond du Lac, WI
- 1 day ago
- Fond du Lac, WI
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
The Customer Service & Shipping Coordinator is responsible for overseeing and coordinating the scheduling of outgoing shipments from the Fond du Lac (FDL) plant, ensuring effective communication...
Bilingual Customer Service Specialist
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 4 days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 4 days ago
JOB REQUIREMENTS: Customer Service Specialists work closely withwholesale and retail customers to determine their needs, answer theirquestions about Sherwin-Williams products, and recommend the...
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 7 days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 7 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Customer Service Representative
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 7 days ago
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 7 days ago
As a Customer Service Representative, you'll play a crucial role in ensuring smooth operations for aircraft and providing unparalleled service to our clients....
Customer Service Rep(02029) - 1179 S Washburn St
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 10 days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 10 days ago
Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....
Retail Customer Service Cashier
- Fond du Lac, WI (7 miles from Fond Du Lac, WI)
- 10 days ago
- Fond du Lac, WI (7 miles from Fond Du Lac, WI)
- 10 days ago
Req ID: 459444 Address: 191 West Rolling Meadows Drive Fond du Lac, WI, 54937 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Req ID: 459444 Address: 191 West Rolling Meadows Drive Fond du Lac, WI, 54937 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Retail Customer Service Specialist
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 14 days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 14 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative - Patient Registration
- Chilton, WI (19 miles from Fond Du Lac, WI)
- 14 days ago
- Chilton, WI (19 miles from Fond Du Lac, WI)
- 14 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
About the Role: Receives and processes customer quotes, orders, inquiries and/or complaints covering items or products ordered. Maintains an ongoing relationship with selected customers and sales...
JOB REQUIREMENTS: Are you looking to make your next position a CAREER?Do you have great customer service skills and a passion for helpingothers? We are currently looking to add an internal...
Customer Service Rep(02031) - 728 W Fond du Lac St.
- Ripon, WI (23 miles from Fond Du Lac, WI)
- 18 days ago
- Ripon, WI (23 miles from Fond Du Lac, WI)
- 18 days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Customer Service Representative
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 20 days ago
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 20 days ago
JOB REQUIREMENTS: We have a great opportunity working for a small business that offers the PERKS of a large corporation with the amenities of the family-owned business. This position requires an...
Demographic Data for Fond Du Lac, WI
Moving to Fond Du Lac, WI? Find some basic demographic data about Fond Du Lac, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fond Du Lac, WI
Highest Education Level
Customer Service Representatives in Fond Du Lac, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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