Customer Service Representative Remote & Hybrid Only Jobs in Rhode Island
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
center experience Previous work-from-home experience Prior retail or pharmacy experience Education Verifiable High School Diploma, GED, or equivalent experience Anticipated Weekly Hours 40 Time Type...
RemoteAssociate Life Customer Service Representative
- Amica Mutual Insurance
- Lincoln, RI
- 6 days ago
- Lincoln, RI
- 6 days ago
Our office located in Lincoln, RI is seeking an Associate Life Customer Service Representative to join the team!...
RemoteRemote After Training - Customer Service Rep
- Axelon Services Corporation
- Warwick, RI
- 7 days ago
- Warwick, RI
- 7 days ago
Prior Call Center experience is highly preferred. Must live within one hour commute of Warwick, RI. Experience navigating multiple screens while delivering good customer experience....
RemoteRequired Skills: Suggested 2 years of experience in Customer Service; prior Call Center experience is highly preferred....
RemoteNew Customer Care Specialist Cranston, Rhode Island, United States As a family-owned and operated company, we feel a special obligation to the employees who comprise our Taco family. We are...
RemoteCustomer Service Representative
- American Mathematical Society
- Providence, RI
- 45+ days ago
- Providence, RI
- 45+ days ago
INTERNAL AND EXTERNAL RELATIONSHIPS: The Customer Service representative will collaborate with both internal staff and external customers....
HybridAssociate Customer Care Representative
- Amica Mutual Insurance
- Lincoln, RI
- 45+ days ago
- Lincoln, RI
- 45+ days ago
Description Associate Customer Service Representative 10 Amica Center Blvd, Lincoln, RI 02865 Thank you for considering Amica as part of your career journey, where your future is our business....
RemoteCustomer Service Associate - Hybrid
- PPL Corporation
- Cumberland, RI
- 45+ days ago
- Cumberland, RI
- 45+ days ago
Company Summary Statement Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is...
Hybrid- Axelon Services Corporation
- Warwick, RI
- 90+ days ago
- Warwick, RI
- 90+ days ago
Prior Call Center experience is highly preferred Strong computer/keyboard skills as well as analytical and problem-solving skills Quickly grasps information and efficiently solves verbal challenges...
RemoteDemographic Data for Rhode Island
Moving to Rhode Island? Find some basic demographic data about Rhode Island below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Rhode Island
Highest Education Level
Customer Service Representatives in Rhode Island offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »