Customer Service Representative Jobs in Granville, PE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Charlottetown, PE (16 miles from Granville, PE)
- 2 days ago
- Charlottetown, PE (16 miles from Granville, PE)
- 2 days ago
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender...
Customer Service Representative
- Hunter River, PE (5 miles from Granville, PE)
- 3 days ago
- Hunter River, PE (5 miles from Granville, PE)
- 3 days ago
Store 6002117: 19782 Malpeque Road, Hunter River, Prince Edward Island C0A 1N0 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable...
Seasonal Customer Experience Representative
- Charlottetown, PE (16 miles from Granville, PE)
- 23 days ago
- Charlottetown, PE (16 miles from Granville, PE)
- 23 days ago
About Avenir Energy Ltd. Avenir Energy Ltd. is one of Canadas largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with...
Client Services Representative
- Charlottetown, PE (16 miles from Granville, PE)
- 26 days ago
- Charlottetown, PE (16 miles from Granville, PE)
- 26 days ago
As one of the worlds leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment...
Customer Service Representative
- Charlottetown, PE (16 miles from Granville, PE)
- 60+ days ago
- Charlottetown, PE (16 miles from Granville, PE)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Granville, PE
Highest Education Level
Customer Service Representatives in Granville, PE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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