Customer Service Representative Jobs in King Of Prussia, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 292 Jobs
Pennridge Animal Hospital

Customer Service Representative

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Bilingual Customer Service Specialist (Spanish)

  • West Chester, PA (13 miles from King Of Prussia, PA)
  • 28 days ago
  • West Chester, PA (13 miles from King Of Prussia, PA)
  • 28 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Retail Loss Prevention Customer Service Associate II

  • Cherry Hill, NJ (22 miles from King Of Prussia, PA)
  • moments ago
  • Cherry Hill, NJ (22 miles from King Of Prussia, PA)
  • moments ago

HomeGoods Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...

Customer Service Rep(04842) - 107 W Ridge Pike

  • Conshohocken, PA (4 miles from King Of Prussia, PA)
  • 3 hours ago
  • Conshohocken, PA (4 miles from King Of Prussia, PA)
  • 3 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04825) - 1009 Easton Rd.

  • Willow Grove, PA (14 miles from King Of Prussia, PA)
  • 3 hours ago
  • Willow Grove, PA (14 miles from King Of Prussia, PA)
  • 3 hours ago

Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...

Customer Service Rep I

  • Cinnaminson, NJ (22 miles from King Of Prussia, PA)
  • 3 hours ago
  • Cinnaminson, NJ (22 miles from King Of Prussia, PA)
  • 3 hours ago

Apply Description Job Purpose: Assist and support SBI Sales Team with order to cash responsibilities. Provide resolution for internal and external customers on issues including but not limited to...

Customer Service Rep(04511) - 1821 Cinnaminson Ave

  • Cinnaminson, NJ (22 miles from King Of Prussia, PA)
  • 3 hours ago
  • Cinnaminson, NJ (22 miles from King Of Prussia, PA)
  • 3 hours ago

Company Description Job Description Great customers with a friendly voice. Take orders from both walk in and telephone customers. Stock and help prepare food. Aid in cleaning the store. Suggest...

Customer Service Rep(04796) - 2308 West Oregon Ave.

  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 3 hours ago
  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 3 hours ago

Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...

Customer Service Rep(04867) - Sanatoga

  • Pottstown, PA (16 miles from King Of Prussia, PA)
  • 4 hours ago
  • Pottstown, PA (16 miles from King Of Prussia, PA)
  • 4 hours ago

Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Customer Service & E-Commerce Supervisor - Full Time

  • Newtown Square, PA (7 miles from King Of Prussia, PA)
  • 4 hours ago
  • Newtown Square, PA (7 miles from King Of Prussia, PA)
  • 4 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Senior Client Services Associate

  • Souderton, PA (14 miles from King Of Prussia, PA)
  • 11 hours ago
  • Souderton, PA (14 miles from King Of Prussia, PA)
  • 11 hours ago

Overview At Girard we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that...

Customer Service Gate Agent (Full-Time)

  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 11 hours ago
  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 11 hours ago

We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...

Customer Service Representative

  • Colmar, PA (14 miles from King Of Prussia, PA)
  • 11 hours ago
  • Colmar, PA (14 miles from King Of Prussia, PA)
  • 11 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Office Assistant & Customer Service

  • Ivyland, PA (18 miles from King Of Prussia, PA)
  • 13 hours ago
  • Ivyland, PA (18 miles from King Of Prussia, PA)
  • 13 hours ago

We're looking for a reliable and detail-oriented Office Assistant to join our team at Durphy Packaging Company, a company that specializes in custom packaging solutions. This role is a mix of...

Customer Service Attendant

  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 13 hours ago
  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 13 hours ago

Join our vibrant team as a Customer Service Attendant, where you'll be the heart of our restaurants exceptional dining experience! As the first point of contact for our valued guests, youll create...

Demographic Data for King Of Prussia, PA

Moving to King Of Prussia, PA? Find some basic demographic data about King Of Prussia, PA below.


Local
National
28,553
1,971
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in King Of Prussia, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in King Of Prussia, PA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in King Of Prussia, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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