Customer Service Representative Jobs in Mcalester, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Quinton, OK (21 miles from Mcalester, OK)
- 23 hours ago
- Quinton, OK (21 miles from Mcalester, OK)
- 23 hours ago
About the role We're looking for a friendly, helpful person to join the team in our Quinton branch. The role is at the heart of the local community, supporting a wide range of customers, in a...
Express Employment Professionals is hiring two ER Customer Service Specialist! Schedule: Sunday - Thursday; 2:30p.m. - 11:00p.m. Pay: $14/hour Job responsibilities include but are not included to:...
Req ID: 459264 Address: Indian Nation Turnpike, Mile 66 McAlester, OK, 74501 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Rep(06453) - 1201 E Carl Albert Prkwy
- McAlester, OK
- 90+ days ago
- McAlester, OK
- 90+ days ago
There are two types of in-store roles available: Pizza Makers and Customer Service Representatives (CSR). As a Dominos Pizza Maker, youll be responsible for making our great pizzas....
- Eufaula, OK (24 miles from Mcalester, OK)
- 90+ days ago
- Eufaula, OK (24 miles from Mcalester, OK)
- 90+ days ago
Responsive recruiter Are you someone who thrives in a welcoming, customer service-oriented environment? Do you excel at building strong client relationships? If so, we want you to be part of our...
Demographic Data for Mcalester, OK
Moving to Mcalester, OK? Find some basic demographic data about Mcalester, OK below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mcalester, OK
Highest Education Level
Customer Service Representatives in Mcalester, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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