Customer Service Representative Jobs in Kirtland Afb, NM

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 120 Jobs

Customer Service Representative - FT

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 4 days ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 4 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Bilingual Mortgage Origination - Customer Service Representative - Albuquerque

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 27 days ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 27 days ago

To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....

Bilingual Rental Housing Customer Service Representative - Indianapolis

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 28 days ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 28 days ago

Description Leidos is seeking a full-time Bilingual R ental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....

Rental Housing Customer Service Representative - Indianapolis

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 30+ days ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 30+ days ago

Description Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....

Customer Service Representative - Albuquerque

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 30+ days ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 30+ days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Bilingual Rental Housing Customer Service Representative - Albuquerque

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 28 days ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 28 days ago

Description Leidos is seeking a full-time Bilingual Renta l Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....

Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 28 days ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 28 days ago

As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...

Mortgage Servicing - Customer Service Representative - Albuquerque

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 30+ days ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 30+ days ago

As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...

Customer Service Rep(09307) - 7849 Tramway Blvd., Suite D

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 13 hours ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 13 hours ago

["Domino's Franchise", '3.5', 'Customer Service Rep(09307) - 7849 Tramway Blvd., Suite D', '', 'Albuquerque, NM', '', '$42K - $76K', '\xa0', '(Glassdoor est.)'][]

Retail Store Customer Service Specialist

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 1 day ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer service / presser

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 1 day ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 1 day ago

Customer service- look for that friendly, energetic, well-groomed person. You will be waiting on customers, detailing clothing, and helping out where needed. Presser- Needing a shirt presser....

Customer Service Advisor

  • Rio Rancho, NM (18 miles from Kirtland Afb, NM)
  • 1 day ago
  • Rio Rancho, NM (18 miles from Kirtland Afb, NM)
  • 1 day ago

Geared for the Driven At High Desert Oil, Inc., a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...

Customer Service Representative

  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 1 day ago
  • Albuquerque, NM (5 miles from Kirtland Afb, NM)
  • 1 day ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Service Rep(06538) - 3471 State Hwy 47

  • Los Lunas, NM (22 miles from Kirtland Afb, NM)
  • 1 day ago
  • Los Lunas, NM (22 miles from Kirtland Afb, NM)
  • 1 day ago

Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...

Customer Service Representative (Healthcare) - Remote

  • Rio Rancho, NM (18 miles from Kirtland Afb, NM)
  • 1 day ago
  • Rio Rancho, NM (18 miles from Kirtland Afb, NM)
  • 1 day ago

Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...

Remote Work

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Kirtland Afb, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Kirtland Afb, NM offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kirtland Afb, NM
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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